drjobs C004301 Senior Technician (Service Delivery) (NS) - THU 17 Jul

C004301 Senior Technician (Service Delivery) (NS) - THU 17 Jul

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1 Vacancy
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Job Location drjobs

Brussels - Belgium

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

Deadline Date: Thursday 17 July 2025

Requirement: Senior Technician (Service Delivery)

Location: Brussels BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 608

Required Start Date: 1 September 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO SECRET

Duties and Role:

  • Provide first and second level support of end-user ICT assets including MS365 devices;
  • Conducts equipment testing to and from the supply line documents serviceability status;
  • Perform staging of all end user devices using the Microsoft Configuration Manager system (MCM) and relevant toolsets;
  • Updating inventory databases;
  • Perform the enrolment or handout of all staged devices to the end user;
  • Investigates and resolves technical issues in a systematic approach;
  • Maintains sound knowledge on implemented technologies;
  • Assist his/her superiors and recommend solutions;
  • Perform other duties as may be required.


Requirements

Skill Knowledge & Experience:

  • The candidate must have a currently active NATO SECRET security clearance
  • Higher vocational training in a relevant discipline with 2 years post-related experience or a secondary educational qualification with 4 years post-related experience;
  • Have a good knowledge of IT administration tools used in ICT Service Management (e.g. Microsoft Configuration Manager);
  • Be knowledgeable in recent and current Windows operating systems and common Windows desktop applications such as MS 365 MS Office and Adobe;
  • Have a good working knowledge of IT hardware and auxiliary computer equipment;
  • Have a broad knowledge of computer network technology in a Microsoft Windows environment.

Desirable Qualifications:

  • Microsoft Certified Desktop Support Technician (MCDST) Certification;
  • ITIL certified in Service Operations;
  • Prior experience of working in an international environment comprising both military and civilian elements

Required Experience:

Senior IC

Employment Type

Contract

Company Industry

About Company

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