Operations Control Officer
Operations Control Officer
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1 Vacancy
Job Description
Job Summary
The main function of the Operations Control Officer (OCO) is to effectively manage the Security Operations Center which controls how the Security department functions on all levels of activity from routine to emergency situations. They must know and be able to perform all responsibilities and functions of the security officer. Demonstrates extensive knowledge of hospital and department policies and procedures city and state laws and be able to apply them to efficiently and safely direct and coordinate the actions of security officers appropriate hospital support personnel and outside agencies. They must employ and have extensive knowledge of all the security equipment they are responsible for: CCTV system fire alarm systems security alarm monitoring systems emergency assistance monitors controller for doors cameras audio a security computer system providing door access and door alarm monitoring and numerous medical gas alarms. This individual interacts in a respectful manner and is considerate of age and physical abilities and exhibits customer service behavior in accordance with the hospital standards. This position may require obtain Public Act 330 certification and will have the ability to arrest for misdemeanors offenses and will be required to complete the Michigan State Police PA330 certification requirements.
Essential Functions
Apply extensive knowledge and experience required to use all the security equipment mentioned above must control and coordinate the numerous security-monitoring systems for the proper course of action.
Efficiently and safely direct and coordinate the actions of security officers entrance attendants appropriate support personnel and outside agencies.
Answers responds and coordinates the Security departments extensive communications network via telephone airphone radio channels and walk-in traffic.
Provide assistance to walk-in traffic for temporary key control directions miscellaneous problems and security-related issues.
Initiates communications with supervisors and administrators providing them with information and updates regarding potential problems changing conditions and concerns for the safety and welfare of hospital patients visitors employees and property
May be required to patrol campus on foot and in vehicle (or on a bike as assigned). Offers such assistance as unlocking doors inside or doing motor assists outside is ever observant to suspicious activities and security violations.
Accepts and performs various duties at assigned posts and provides assistance to patients visitors and employees. Enforces rules regulations and policies of the hospital as appropriate.
May make arrests for felonies or misdemeanors dependent on PA 330 status. Writes hospital and/or City parking tickets where authorized.
Qualifications
Required
High School Diploma or equivalent
Successful completion of Operations Control Officer training program.
Successful completion of practical competency program for the Operations Control Officer.
2 years of relevant experience 2 -3 years hospital security experience
LIC-Drivers License - STATEMI State of Michigan Upon Hire
CRT-Automated External Defibrillator (AED) - UNKNOWN Unknown 90 Days
CRT-First Aid - AHA American Heart Association 90 Days
CRT-Basic Life Support (BLS) - AHA American Heart Association Or CRT-Basic Life Support (BLS) - ARC American Red Cross
LIC-Michigan Concealed Pistol License - STATEMI State of Michigan Upon Hire
CRT-PA330 Certification - MCOLES Michigan Commission on Law Enforcement Standards 90 Days
Preferred
Previous dispatcher experience desired
About Corewell Health
As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
#CorewellHealthCareers
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Dearborn Hospital - 18101 Oakwood Blvd - DearbornDepartment Name
Security - DearbornEmployment Type
Full timeShift
Night (United States of America)Weekly Scheduled Hours
40Hours of Work
9:30 p.m. to 6:00 a.m.Days Worked
VariableWeekend Frequency
Every weekendCURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
