drjobs Manager, Business Insights & Analytics

Manager, Business Insights & Analytics

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1 Vacancy
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Job Location drjobs

Toronto - Canada

Monthly Salary drjobs

$ 91200 - 136800

Vacancy

1 Vacancy

Job Description

Work Location:

Toronto Ontario Canada

Hours:

37.5

Line of Business:

Analytics Insights & Artificial Intelligence

Pay Details:

$91200 - $136800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Title

Manager Business Insights & Analytics

Job Level: L10

Job Description Summary

Manage relationships with internal stakeholders/leaders/re to understand business objectives and lead the development of actionable business insights through advanced data analysis visualization and storytelling to help inform and support business decisions at the highest level.

KEY ACCOUNTABILITIES

CUSTOMER

  • Lead the design development and delivery of complex data analyses dashboards strategic insights that drive business decisions and performance improvements across TD Procurement.
  • Translate business challenges into analytical frameworks and identify opportunities for growth efficiency or risk mitigation.
  • Partner with senior stakeholders to frame problems shape hypotheses and influence data-driven decisions.
  • Drive development of KPIs and performance measurement frameworks aligned to organizational goals.
  • Ensure team collaboration with key stakeholders on business problems/issues and provide fact-based analytical advice that aligns to strategy and drives shareholder value
  • Manage escalated stakeholder issues or priorities and reach out to appropriate areas to resolve or minimize business problems/issues
  • Apply judgement discretion and collaborate with internal partners to navigate and resolve ambiguous issues
  • Review and/or contribute on the presentation of insights back to executive leaders / business partners to drive strategic improvement; also responsible for contributing to overall direction of team regarding emerging tools/ techniques/ methods in presenting or visualizing key information
  • Collaborate with business partners to shape and prioritize ad hoc analysis

SHAREHOLDER

  • Leverage data systems and various sources to ensure team is equipped to formulate well defined solutions to solve business problems
  • Ensure team leverages knowledge of data capabilities across the organization to build and deliver on business analytics and insights
  • Oversee the development and ongoing analysis for a business line or functional area employing both internal and external data from various sources
  • Support execution with excellence on key initiatives/programs
  • Design effective test and learn for various programs or scenarios
  • Develop business specific plans; ensure work and resources are aligned to support objectives
  • Identify opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
  • Proactively support the identification of issues trends and opportunities and bring forward recommendations based on judgment and facts
  • Lead team to prepare framework to succinctly take complex data and translate it into clear and concise recommendations
  • Ensure deep understanding and contribute to the achievement of the business strategy goals and objectives

EMPLOYEE / TEAM

  • Cultivate and model the Colleague Promise to support colleague growth and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TDs brand.
  • Connect the alignment of colleagues contributions with the TD Shared Commitments
  • Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity including those from underrepresented communities being actively anti-racist attracting and retaining diverse slate of candidates nurturing mutual respect inclusivity of thought and collaboration to drive successful results.
  • Inspire and influence team expertise to align with enterprise demand and the Banks direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
  • Foster an environment / culture that encourages productivity innovation process improvement teamwork and a high level of professionalism
  • Co-ordinate necessary resources to ensure completion by deadlines
  • Prioritize and manage own workload in order to deliver quality results and meet timelines
  • Support a positive work environment that promotes service to the business quality innovation and teamwork; ensure timely communication of issues/ points of interest
  • Identify and recommend opportunities to enhance productivity effectiveness and operational efficiency
  • Establish effective relationships across multiple business and technology partners program and project managers

BREADTH & DEPTH

  • Ensure an integrated approach with other business management areas broader organization and enterprise as appropriate
  • Deep knowledge and understanding of businesses / technology and organizational practices/ disciplines
  • Sound to advanced knowledge of external competition industry and/or market trends in relation to own function / business
  • Focus on short to medium-term issues (e.g. 6-12 months)
  • Generally reports to a Senior Manager or above

EXPERIENCE & EDUCATION

  • Undergraduate degree or technical certificate in Business Economics Statistics Mathematics Data Science or a related field
  • 7 years of experience in business analytics insights or related roles preferably in a complex or regulated industry (e.g. finance healthcare technology)
  • Expertise in data analysis and visualization tools such as SQL Power BI Tableau Excel and Python/R.
  • Strong communication and storytelling skills with the ability to influence senior leaders and non-technical stakeholders.
  • Experience managing cross-functional projects and leading analytics workstreams.
  • Comfortable working in a fast-paced evolving environment.
  • Experience supporting executive decision-making and strategic planning.
  • Exposure to CRM ERP and financial systems data e.g. SAP Ariba
  • Familiarity with cloud-based analytics platforms (e.g. Azure)

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.


Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Required Experience:

Manager

Employment Type

Full-Time

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