Manager - Internal Comm & Engagement
Manager - Internal Comm & Engagement
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Job Description
Job Title: Manager Internal Comm & Engagement
Location: Orange CT (180 Marsh Hill Rd)
Work type: Office
The salary range for this position is dependent upon experience ranging from $145260 to $181575.
Job Summary
This role drives AVANGRIDs Forward 2025 strategic goals by crafting dynamic employee engagement and change communication strategies that reinforce company values and culture. It enhances communication effectiveness through innovative digital channels and storytelling tailored to diverse audiences fosters leadership alignment and embeds a localized communications approach by partnering across business units. The role also supports the employee experience through opinion surveys influencer networks and a maturing communication business partner model while collaborating globally and locally to unify messaging and amplify employer branding through community involvement and sustainability initiatives. It reports to the Vice President of Strategic Affairs and Internal Communications.
Responsibilities:
Financial Responsibility/Decision Making:
Decision-Making: Implements communication strategies and tactics through a high-level of influence across a wide span of geography multiple business areas and diverse micro-cultures.
Responsible for developing and leveraging effective relationships across a global network of communication teams and a matrix organization that includes a global internal communication center of excellence.
Aligns with senior leadership and global teams to support effective decision-making.
Complexity of Role:
Responsible for internal communications and employee engagement planning and execution activities across AVANGRIDs 6500 employees who are based in multiple locations and encompass both a union and non-union workforce.
Advises management on communication strategies guiding decisions on engagement transformation and business priorities.
In order to increase the relevance and effectiveness of our communication and engagement efforts the successful candidate will bring extensive use of digital channels and out-of-the-box thinking to this position. This is about using the right digital tools and/or technique to find listen to and mobilize community around an issue.
In times of crisis and storm response the successful candidate will be an indispensable partner with demonstrated ability to think on ones feet retain composure and provide strategic counsel. As a trusted partner during business as usual he/she will be brought in early for advice on how to position and synchronize initiatives that will have an impact on the employee experience.
Leads internal communications with strategic planning and insight generation equipping teams and leaders with tools like audience analysis executive messaging and tailored engagement materials.
Builds relationships with leaders in the field to establish insights into the local communication environments and works with these teams to structure communications solutions appropriate to local resources challenges and capabilities. Additionally accommodates and customizes for micro-cultural differences.
Plans and implements innovative and planned application of range of virtual and live internal events.
Management Responsibility:
Manages direct reports (as applicable) as well as vendors/external services as required.
Partners across business units and with external vendors to deliver tailored communications and support strategic initiatives.
Key Outputs/Deliverables:
Leads the design and execution of AVANGRIDs annual communication strategy aligning with Forward 2025 growth priorities. Manages cross-functional initiatives that embed employee engagement and enablement principles ensuring cohesive messaging and effective stakeholder coordination to support strategic transformation.
Creates a step change in delivery and embedding communication and engagement activities through innovative use of digital channels; Optimizes and increases penetration of field communications.
Increases employee participation in employee opinion survey and increase key employee engagement metrics.
Collaborates on creation and maintenance of a dynamic communication calendar.
Masters digital channels to extend reach frequency employee interaction with employer brand and overall program effectiveness.
Executes innovative events that demonstrate creative flair on time/on budget.
Demonstrates the ability to flex between front-line mobilizer and influencer of people versus behind-the-scenes orchestrator.
Ability to conceive events including drives the development and execution.
Demonstrates project management skills and is highly organized.
Ability to effectively articulate persuades and employs a growth mindset.
Required Qualifications:
Bachelors degree with a minimum of 8 years of relevant experience. An equivalent combination of education and experience may be considered.
Highly skilled and experienced at employee engagement and change management communication (strategies and tactics).
Successful track record for implementing communication and engagement efforts via innovative use of digital tools such as internal social media channels YouTube blogging and getting people to give feedback leave comments or vote/rate things online using existing digital tools.
Excellent verbal and written communications skills are required. Ability to create dynamic presentations and articulate complex and sensitive issues in a clear easily understood manner.
Experience interacting with a broad cross-section of senior management professional and bargaining unit employees using tact and sound judgment. Must be able to work independently and within a team in a fast-paced work environment.
Project Management experience as it relates to the communication planning discipline and special events.
Creative thinker who can both execute and oversee implementation of tactics.
Preferred Qualifications:
Masters degree.
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Company:
AVANGRID MANAGEMENT COMPANY LLC.Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race color religion national origin gender sexual orientation age marital status disability protected veteran status or any other status protected by federal state or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs you may request a reasonable accommodation by contacting our People and Organization department at .
Avangrid employees may be assigned a system emergency role and in the event of a system emergency may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Job Posting End Date:
AugustEmployment Type
Intern
