Are you someone who self-initiates and is comfortable leading with an approachable and optimistic style. Are you careful meticulous and utterly reliable because you are organized self-sufficient and conscientious
If so we invite you to apply for the position of Customer Experience Coordinator.
Why Radon Defense Midwest
At Radon Defense Midwest our mission is simple: Inspired People Saving Lives. We provide comprehensive indoor air quality solutions that protect and improve the health of our community. As part of our team youll have the opportunity to make a real difference while growing your career in a supportive and forward-thinking environment.
If youre interested in getting a feel for why current employees love working at Radon Defense Midwest heres a link to some employee testimonials:
- Scheduling: Collaborate with sales and production teams to optimize scheduling appointments for efficiency and a positive customer experience.
- Administrative Support: Willing to assist with various administrative tasks including preparing homeowner packets managing state reporting and processing payments with high attention to detail and accuracy.
- Customer Interaction: Address customer needs and resolve complaints with professionalism and conscientiousness when handling incoming and outgoing calls.
- Sales Support: Convert leads into appointments through your effective communication via phone email and speed-to-lead process and maximize sales opportunities. Maximize sales opportunities by following up on unsold proposals (compensation if you land the unsold sale) finalizing contracts and generating additional leads through referrals.
Qualifications:
- Detail-oriented mindset with a commitment to precision
- Ability to adapt to changing priorities and seamlessly transition between tasks as needed to meet demand
- Strong communication skills using professionalism in interactions with customers
- Demonstrated ability to work independently and proactively
Core Values:
- Transparent: We are honest and down-to-earth in our approach and communicate with full transparency. We conduct our business with character maintaining integrity in our dealings with others.
- Empathetic: We listen to understand by putting ourselves in the shoes of others. We build trust with others by putting their needs before our own remaining patient as we listen to what others have to say and act the way we would like to be treated.
- Positive: We always stay optimistic and upbeat in the face of adversity and negativity. We understand the true opportunities to learn and grow in life are when we are faced with challenges. We always take the high road and focus on what we can do versus issues out of our control.
- Progressive: We continuously strive to innovate and improve Drew Radon Group LLC business to improve the value we provide our customers and team members.
Pay and Benefits:
- $44000/year Benefits
- 50%-60% Health Insurance premiums paid
- Health Savings Account contribution match up to $1000 per year
- Life Insurance
- Voluntary Benefits (Dental Vision Disability Supplemental Life Retirement Savings with 3% match)
- Accrued Personal Time Off
- No nights no weekends and no holidays!
Ready to Apply
If youre excited about the opportunity to join a company that values integrity empathy and continuous improvement wed love to hear from you. Apply today and help us set the standard for excellence in indoor air quality solutions.
Get a jump start on our hiring process and take this survey:
Radon Defense Midwest and Duct Defense Midwest are your trusted contractor for all things concerning indoor air quality in Nebraska and Iowa. Our home offices are in Omaha NE and Des Moines IA. As part of National Radon Defense (NRD) an international network of leading radon professionals we have access to some of the best radon equipment. However good equipment means nothing without a good team and we have one of the best. We believe in continually honing our skills and take full advantage of the extensive training offered to us as part of the NRD network. While radon testing and mitigation are our original specialties we also offer a wide variety of other proven indoor air quality solutions with leading products.
Duct Cleaning is one of them. We solve your dirty air duct problems using high-performance cleaning equipment performed by skilled specialists. With proprietary indoor air quality products quality recognition and a history of dedicated customer service you can feel good about hiring Duct Defense Midwest to work in your home or business.
Plus we take great pride in our customer service and aim to make every interaction pleasant and informative. If you have any questions about radon or any other indoor air quality problems our team is always happy to help. We serve Nebraska Missouri and Iowa areas throughout Elkhorn Bellevue Council Bluffs Fremont Hastings Grand Island Gretna Des Moines Sioux City Storm Lake Lincoln Columbus Oakland and many more local communities nearby.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to National Radon Defense.