Solutions & Implementation Manager
Solutions & Implementation Manager
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$ 135000 - 150000
1 Vacancy
Job Description
Location: NYC
Hybrid
Full-time
Role summary:
We are seeking an innovative proactive and strategic-minded Solutions & Implementation Manager who thrives in a fast-paced and ambiguous environment. The ideal candidate will have strong attention to detail and the ability to design and deliver scalable high-performance technical solutions that meet client needs. You will engage with C-level executives and work cross-functionally with teams in GTM Product R&D Operations Data and more to ensure client success while managing some of our most high-profile projects.
What youll do:
- Solution Design: Develop comprehensive designs technical specifications and solution blueprints that align with industry best practices and regulatory requirements. Create innovative scalable and cost-effective technical solutions for both new and existing clients.
- Project Oversight: Act as the key project and client-facing representative leading the implementation process from initial concept and design through testing and deployment. Ensure timely delivery and adherence to project milestones.
- Requirements Evaluation: Evaluate complex requirements (business technical security reporting legal/regulatory) and assess feasibility. Collaborate with internal and partner teams to distill these into functional requirements.
- Documentation: Thoroughly document solutions for internal and external alignment including drafting Business Requirement Documents (BRD) and Solution Design Documents (SDD) creating custom design flowcharts and maintaining a comprehensive project knowledge base.
- Performance Optimization: Conduct existing solution reviews and performance optimizations to ensure the integrity quality and maintainability of solutions.
- Trusted Advisor: Serve as a trusted advisor and technical expert during pre-sales meetings and throughout the implementation process for both external and internal points of contact.
Who you are:
- 7 years of experience as a Solutions Architect or in a similar role with a proven track record of designing and delivering complex technical solutions.
- A passion for solving complex problems and building scalable processes coupled with strong attention to detail.
- Excellent verbal and written communication skills with the ability to articulate technical concepts to both technical and non-technical audiences.
- A proactive and strategic thinker with excellent multitasking and prioritization abilities.
- Familiarity with APIs SaaS products and technologies as well as proficiency in PowerPoint Excel Figma/Miro Asana Salesforce Azure etc.
- Strong business understanding with a basic comfort level regarding commercials and contracts.
- Solid analytical problem-solving and leadership capabilities with the ability to anticipate issues and implement effective solutions.
- Fintech background strongly preferred.
- Bachelors degree or equivalent experience.
What we offer:
- Discounted medical dental and vision insurance (coverage starts on day one) HSA and FSA
- 401K with employer match
- Employee Stock Purchase Plan (ESPP)
- Fitness/Wellness reimbursement
- Generous PTO paid holidays and parental leave
- Learning and development opportunities
- Flexible work from home schedule
- Volunteer activities
- Fun office culture with supportive leadership
In accordance with New York City Law below is the annual base salary range for this position. Actual annual base salary is based on but not limited to: experience education professional licenses location and business needs. The position is eligible for health insurance disability insurance life insurance 401k plan paid-time off and sick (and where applicable safe) leave.
The annual base salary range for this position is: $135000 - $150000.
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Required Experience:
Manager
Employment Type
Full Time
