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You will be updated with latest job alerts via emailJob Summary/Basic Function:
Provide assistance and support to the help desk. Responsible for answering questions training documentation and being a clearing house for incidents before going to the rest of OIT and Boise State. Increase the first call resolution and time to resolution of incidents. Provide client support for desktop-based software applications hardware configurations and system analysis.
Department Overview:
The Office of Information Technologys Endpoint Services team provides comprehensive support to staff faculty and students. The teams goal is to create raving fans for the Office of Information Technology by helping individuals with their technology challenges.
Level Scope:
Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.
Essential Functions:
Knowledge Skills Abilities:
MinimumQualifications:
Preferred Qualifications:
Prefer degree concentration in:
Salary and Benefits:
Starting salary is $50065.60 annually and is commensurate with State University provides a best-in-classbenefits package including (but not limited to):
Required Application Materials:
To be considered for this position please submit the following materials:
(1) a cover letter outlining your interest and qualifications
(2) a current rsum and
(3) the names and contact information of three professional references.
The candidate is expected to work on campus
Please note: This position does not qualify for any type of Visa sponsorship now or in the future.
About Us:
Nestled along the Boise River and steps from the state capitol Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. Were a trailblazing institution nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.
Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. Were building a thriving community of faculty and staff whose unique skills experiences and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.
Learn more about Boise State and living in Idahos Treasure Valley at Experience:
Unclear Seniority
Full-Time