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ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
The Claims Internal Resolution Analyst is responsible for coordinating the resolution of claims issues locally at the health plan by actively researching and analyzing systems and processes that span across multiple operational areas.
Investigates and facilitates the resolution of claims issues including incorrectly paid claims by working with multiple operational areas and provider billings and analyzing the systems and processes involved in member enrollment provider information management benefits configuration and/or claims processing.
Identifies the interdependencies of the resolution of claims errors on other activities within operations.
Assists in the reviews of state or federal complaints related to claims.
Coordinates the efforts of several internal departments to determine appropriate resolution of issues within strict timelines.
Interacts with network providers and health plans regularly to manage customer expectations communicate risks and status updates and ensure issues are fully resolved.
Performs claims and trend analysis ensures supporting documentation is accurate and obtains necessary approvals to close out claims issues.
Required Experience:
IC
Full Time