drjobs Supervisor Sort Centre

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Job Location drjobs

Vancouver - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started out as an LTL over the road and intermodal carrier Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road cross-border intermodal LTL and TL drayage and transload warehousing distribution logistics services and final mile.
Purpose of Position:

To lead and optimize daily sortation and dispatch operations by managing staff ensuring timely and accurate deliveries resolving service issues and supporting continuous improvement and compliance across logistics functions.

Key Accountabilities:
  • Oversee daily sortation and dispatch operations to ensure accuracy and timely delivery of shipments.
  • Lead and manage sortation associates and delivery drivers to maintain high performance standards.
  • Conduct daily safety inspections and enforce compliance with safety protocols.
  • Monitor and manage sorter labor hours to maintain Parcels Per Hour (PPH) targets and optimize operational efficiency.
  • Strategically optimize route assignments based on demand vehicle capacity and performance metrics.
  • Track delivery progress proactively address service issues and resolve customer complaints.
  • Manage return shipments cancellations and resolve delivery discrepancies effectively.
  • Ensure strict adherence to company policies and regulatory compliance standards.
  • Prepare and submit comprehensive dispatch wash and End-of-shift reports to senior management.
  • Collaborate cross-functionally with transportation customer service and inventory teams to enhance operational workflows.
  • Provide operational support to the Terminal Manager and contribute to strategic planning and decision-making processes.

Other Duties
  • Performs other duties as required

Required Experience:

Manager

Employment Type

Full-Time

Company Industry