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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Position Overview

The Finance Transformation team is seeking a highly skilled and experienced Change Management Training and Communications Manager to support the transformation efforts within Finance and the FRP program. This role is instrumental in driving large-scale change fostering a customer-centric approach and ensuring the seamless integration of new processes and systems within the finance department in partnership with Platform and Technology. The position will report dually to the AVP of Finance Transformation and the Sr. Manager of Change Management.

Key Responsibilities

Change Management

• Support the develop and implement of a comprehensive change management strategy for Finance and FRP ensuring alignment with organizational goals and objectives.

• Identify and assess the impacts of the transformation on various stakeholders and create plans to mitigate resistance and enhance acceptance.

• Advise on change initiatives across the finance department ensuring smooth transitions and minimal disruption to operations.

• Aid in monitoring and measuring the effectiveness of change management activities and adjust strategies as needed to achieve desired outcomes.

Communications

• Build the brand of Finance Transformation through consistent and transparent communication across all levels of the organization addressing concerns and providing clarity on transformation objectives.

• Facilitate stakeholder engagement and alignment through all levels of the organization with targeted and specific messaging and strategies.

• Develop and implement a communications strategy that are outside of the box to keep all stakeholders informed and engaged throughout all aspects of the transformation.

• Own and manage our Finance Transformation Hub on TD Central; ensuring that relevant and fresh content are posted regularly.

• Create and distribute communication materials related to Finance initiatives such as emails presentations and reports to convey key messages and updates.

• Facilitate meetings workshops and forums to encourage open dialogue and collaboration among stakeholders

Training

• Aid in the design and deliver training programs tailored to the needs of the finance team focusing on new systems processes and best practices.

• Develop training materials including manuals e-learning modules and workshops to support the General Ledger transformation.

• Collaborate with subject matter experts to ensure training content is accurate relevant and up-to-date.

• Evaluate the effectiveness of training programs through feedback and performance assessments and make improvements as necessary.

Qualifications

Education and Experience

• Bachelors degree in Finance Business Administration Change Management or a related field.

• Proven experience in managing large-scale ERP transformation programs preferably within a finance environment.

• Strong background in change management principles methodologies and tools.

• Exceptional training and facilitation skills with experience in developing and delivering training programs.

• Excellent communication skills both written and verbal with the ability to convey complex information in a clear and concise manner.

• Customer-centric mindset with a focus on delivering value and enhancing user experience.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):