Technical Support Officer
Technical Support Officer
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Job Description
Our organically growing National IT team is requiring a Desktop Support Officer to support our continually expanding business. This role will be based in the Sydney CBD and will contribute their skills and expertise to our collaborative and supportive team.
Reporting into the Service Desk Manager this role will be responsible for providing exceptional customer service to all levels of the NSW business in an efficient personal and professional manner.
Some of the key responsibilities in this role include:
- Identifying and proactively resolving IT issues primarily for the Sydney offices.
- Providing first and second level hardware and software support.
- Adhering to all processes and documenting procedures accordingly.
- Making recommendations on upgrades and replacements when necessary.
- Proactively building the IT brand via local delivery of customer facing technology initiatives.
- Participate in projects as required.
Qualifications :
Some of the key technologies that this position will be supporting are:
- Windows 10 & Windows 11.
- MS Office 365 Outlook Excel Word PowerPoint One Note One Drive SharePoint MS Teams.
- Citrix.
- Azure.
- Audio and Visual (conferencing).
- SCCM.
- Intune.
- ServiceNow.
Additional Information :
We foster an environment in which everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work. Its our people who set us apart and we actively recruit people who represent the diversity of the communities in which we operate. We take great pride in doing whats right and operating in ways that benefit the business our people our clients our communities and the environment.
Experts join experts and we welcome you to join us as we lead the industry into the future.
Please be advised that applications will only be accepted directly rather than via recruitment agencies.
Apply now or for further information contact Vivienne Baez on .
#LI-JB1
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
