Aviation Claims Manager
Aviation Claims Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Airport Claims Manager is responsible for overseeing and managing all aspects of insurance claims (pre-suit and litigated) related to incidents at Philadelphia International and Northeast Airports including coverage analysis investigation of liability reserve setting negotiation of settlements and litigation management while ensuring compliance with City policies and industry regulations.
Must be available to be on-call 24 hours a day for accidents property and liability emergencies.
Essential Functions
- First point of contact for all claims
- Reviews daily incident reports (Highlights) for potential claims
- Promptly reviewing and assessing airport-related claims for coverage validity potential liability and damage extent and managing notices
- Conducting thorough incident investigations by gathering information from various sources like airport authorities pilots ground crew witnesses City departments and contractors and reviewing accident reports to determine cause and liability.
- Conducts investigations on all potentially loss-producing incidents and seeks solutions to mitigate
- Provides immediate and prompt notice of all lawsuits to the insurance carrier
- Analyzes claim reports and designs programs to mitigate or eliminate exposure
- Liaise with Law Department to coordinate and manage legal efforts
- Evaluates and proposes solutions to complex liability issues.
- Develops and coordinates efforts to control or mitigate loss-producing conditions and activities from the traveling public and airport users including claims for property damage personal injury facility hazards and related events
- Prepares written narratives in response to personal injury or property damage claims.
- Maintains file of all Airport property damage and bodily injury claims
- Requests estimates from various departments invoices known damage causer and collects all outstanding bills. Recovers from the liable party property damage expenses.
- Maintains the relationship with the Airports insurance company and broker of record
- Organizes and leads quarterly claims meetings
- Ensures timely and accurate recording of losses claims insurance premiums coverage and other risk-related costs and experience factors.
- Prepares analysis of claim frequency claim trends and other statistically significant data and provides recommendations on containment strategies and loss-reduction programs.
- Approves litigation strategies
- May be required to give legal testimony
- Obtains Police reports of accidents from the Police Department. Determines the need for additional Police investigations and coordinates those investigations with the Police Department.
- Attend aviation safety committee meetings as requested.
- Sets appropriate reserves based on potential damages and legal considerations.
- Negotiating and approving settlements with claimants attorneys and third parties to achieve cost-effective resolutions.
- Managing legal aspects of complex claims including coordinating with outside legal counsel attending mediations securing and preserving legal documentation and preparing for trials when necessary.
- Providing regular updates on claim status identifying trends and analyzing loss data to inform risk management strategies.
- Analyzing data to identify areas for process improvement and cost reduction.
- Maintaining open and effective communication with brokers carriers ground handling agents security personnel and other department employees including providing updates on claim progress and addressing concerns
- Developing and implementing claims handling policies and procedures to ensure compliance with all applicable aviation insurance regulations and industry standards.
- Staying updated on relevant aviation laws and regulations regarding passenger rights and liabilities
- Providing regular updates on claim status identifying trends and analyzing loss data to inform risk management strategies. Analyzing data to identify areas for process improvement and cost reduction.
- Perform other related duties as required
Qualifications :
Must be available to be on-call 24 hours a day for accidents property and liability emergencies.
- Bachelors degree in Business Administration Finance Risk Management or Insurance. A minimum of 3-5 years experience related to the duties listed above. Related education and experience may be substituted one for the other on a year-for-year basis.
- AIC-M CCP CPCU preferred
- Working knowledge of rules and regulations in an aviation related environment.
- Ability to establish and maintain successful relationships with individuals of diverse backgrounds.
- Ability to relate well verbally and in written media with public tenants attorneys and employees including statistical analysis conflict resolution and problem solving.
- Demonstrated proficiency in use of computers and associated software.
- Understanding of aviation insurance coverage bodily injury property damage and liability policies.
- Strong analytical skills to assess complex claims and determine liability.
- Excellent negotiation and dispute resolution abilities
- Proven experience managing litigation and working with legal counsel
- Strong communication and interpersonal skills to interact with diverse stakeholders
Additional Information :
TO APPLY: Interested candidates must submit a cover letter resume and references.
Must be available to be on-call 24 hours a day for accidents property and liability emergencies.
Salary Range: $87000 - $100000
Discover the Perks of Being a City of Philadelphia Employee:
- Transportation: City employees get unlimited FREE public transportation all year long through SEPTAs Key Advantage program. Employees can ride on SEPTA buses subways trolleys and regional rail for their daily commute and more.
- Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
- We offer Comprehensive health coverage for employees and their eligible dependents.
- Our wellness program offers eligibility into the discounted medical plan
- Employees receive paid vacation sick leave and holidays
- Generous retirement savings options are available
- Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
- Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to
For more information go to: Human Relations Website: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
- Aviation Safety
- Aircraft Maintenance
- Time Management
- Risk Management
- Licensing Documentation
- Organizational Skill
- Cargo Operation Management
- Aviation Training
- Aircraft Operations
- Communication
- Legal & Compliance
- Aircraft Control System
- Aviation Management
- Strategic Thinking Skills
- Problem Solving Skills
