Service Delivery Manager
Service Delivery Manager
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Job Description
Major Incident Change and Problem Manager - Senior - Good to have Monitoring and Alerting experience
This is an operational/immediate response role very demanding and stressful at times. Resiliency to manage this stress is necessary along with capacity to multi-task and process/absorb/retain information simultaneously via teams/outlook/phone.
One week of on-call is necessary every 3 or 4 weeks.
Going to the office in Barcelona City Center is necessary not every day though
Qualifications :
Must requirements
- French and English native/C1
- Transversal IT knowledge
- Seniority to lead with C-Suite executives
- Perfect written and verbal communication
- ITIL Foundations at least
- University degree is a must. Master preferred
- Knowledge/exposure to IT regulations is good to have: DORA ISO NIST BCP Security etc.
- Going to the office in Barcelona City Center
Additional Information :
Other languages like German Italian Portuguese or Arabic are welcome but not necessary.
Technical environnement: Azure
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
