Client & Market Development Coordinator

The Role

Clifford Chance is seeking a proactive and detail-oriented Client & Market Development Coordinator to support the Client & Market Development (CMD) function across our Corporate and Global Financial Markets practices in Hong Kong.

This is a varied and engaging role offering the opportunity to work closely with fee earners and CMD colleagues to deliver high-quality business development support. Your key responsibilities will include:

• Supporting the full pitch lifecycle (in both English and Mandarin Chinese) ensuring timely accurate and compelling submissions
• Coordinating legal directory and awards submissions and advising on best practices for showcasing expertise
• Assisting with the upkeep of pitch materials CVs and deal credential databases to ensure consistency and accessibility
• Helping to organise client-facing events including logistics and on-the-day support
• Contributing to client and sector initiatives and campaigns as required working collaboratively with internal stakeholders

This role requires a hands-on approach excellent organisational skills and a strong attention to detail. You will be a valued member of the Hong Kong team contributing to the firms broader business development efforts and client relationship strategy.

Bilingual fluency in English and Mandarin Chinese (both written and spoken) is essential given the nature of client communications and pitch materials. Flexibility around working hours is also required as the role may involve supporting time-sensitive or urgent requests outside of standard office hours.

KEY RESPONSIBILITIES:

Pitches and Marketing Materials

• Act as a trusted advisor to fee earners taking ownership of complex proposals pitches and capability statements with minimal supervision.
• Partner with regional and global CMD teams to deliver cross-practice and cross-office pitch initiatives ensuring alignment and consistency.
• Oversee the end-to-end pitch process including:
  • Conducting targeted research and analysis to inform strategic decisions.
  • Drafting and tailoring pitch materials in both English and Mandarin Chinese to suit client needs.
  • Managing post-pitch follow-up including gathering client feedback and tracking win/loss outcomes.
  • Updating and tracking pitch opportunities in the Firms global pitch database system (Foundation) to ensure accurate reporting and visibility.
• Work with CMD colleagues to ensure that Hong Kong and regional marketing materials are regularly reviewed updated and aligned with current priorities.
• Support the development and implementation of processes to capture and maintain deal credentials ensuring they are accurately recorded and integrated into marketing assets and databases.

Market Intelligence and Opportunity Spotting

• Develop and maintain a strong understanding of market trends client priorities and industry developments to identify new business opportunities.
• Support the growth of existing client relationships by identifying opportunities for deeper engagement and tailored service offerings.
• Help raise the profile of the practice by contributing to the planning and execution of targeted events conferences and client seminars.
• Proactively identify and coordinate cross-selling opportunities across practices sectors and client teams to support integrated client development efforts.

Client Database and Profile Enhancement

• Maintain and regularly update targeted client lists within the Firms CRM system (i.e. InterAction) ensuring accuracy and relevance.
• Collaborate closely with the Brand Communications & Marketing (BCM) team and fee earners to enhance the Firms profile through:
  • Targeted marketing communications including deal announcements via the Clifford Chance website LinkedIn and WeChat
  • Thought leadership publications such as newsletters and client briefings
• Coordinating and preparing submissions for awards and legal directories

Client Event Planning Coordination and Administrative Support

• Manage and coordinate all aspects of client-facing events including guest list preparation presentation materials speaker arrangements and logistical planning.
• Provide administrative support throughout the event lifecycle including tracking RSVPs sending updates to fee earners and stakeholders and maintaining accurate attendance records.
• Liaise with the wider Facilities and Business Services teams to ensure seamless delivery of both internal and external events maintaining a high standard of professionalism and execution.
• Ensure all event-related materials and communications are prepared and distributed in a timely and organised manner.

Qualifications :

Your Experience

The ideal candidate will demonstrate:

• A minimum of two years experience in a similar business development or marketing role ideally within a professional services or legal environment. Candidates from other backgrounds who are passionate about transitioning into this field are also encouraged to apply.
• Flexibility around working hours is essential as the role requires support for urgent or time-sensitive tasks outside of standard office hours.
• Exposure to or experience in managing competitive proposals and pitches with an understanding of client expectations and market dynamics.
• Strong written and verbal communication skills in both English and Mandarin Chinese with the ability to produce clear compelling content and engage effectively across diverse audiences.
• A meticulous eye for detail and a commitment to delivering high-quality work under pressure.
• Strong organisational and time management skills with the ability to manage multiple tasks and prioritise effectively.
• Proficiency in Microsoft Office applications (Word Excel PowerPoint) and ideally some familiarity with CRM systems such as InterAction.
• A proactive service-oriented mindset with a positive attitude and a genuine interest in supporting fee earners and contributing to team success.
• Cultural awareness and the ability to work effectively across different business environments and geographies.
• Strong interpersonal skills with the ability to build trusted relationships with partners lawyers and colleagues across the CMD teams.

Additional Information :

Equal Opportunities

At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age.  This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm. 

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time