Patient Service Representative
Patient Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Welcomes patients and visitors by greeting patients and visitors in person or on the telephone; answering or referring inquiries.
- Optimizes patients satisfaction provider time and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients anxieties; answering patients questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining recording and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing collecting and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Effectively works with entire office team in collaboration to meet objectives and to satisfy the responsibilities of the PSR.
- Actively participating in learning/education of all services offered by the practice and being proactive to be well-versed in them.
Qualifications :
- Customer service: 1 year (Preferred)
- Medical office: 1 year (Preferred)
- Administrative: 1 year (Preferred)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
