Senior Event Services Manager
Senior Event Services Manager
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Job Description
The Senior Event Services Manager-Weddings and Social reports directly to the Director of
Catering and Events and is responsible the the planning and execution of exclusive weddings
and high-profile social events. This role is ideal for a polished professional who thrives in a fast-
paced service-driven environment and understands the nuances of luxury hospitality and
personalized experiences.
The ideal candidate will have a strong entrepreneurial spirit is innovative results-driven with a
desire to exceed customer expectations. This role requires exceptional business acumen with
attention to detail and outstanding communications skills.. The candidate must have experience
with event planning and execution. Commodore Perry Estate is looking for a leader and an
active member of the team handling high profile catering and events while willing to be a part
of the operation. The Senior Events Services Manager - Weddings and Social will become a
part of the Austin community building relationships with key planners city tastemakers and
fellow industry professionals.
The position requires a schedule which matches client demand. Hours will flex based on site
inspection requirements and event execution. It is expected that the Senior Event Services
Manager is present to greet all clients in advance of events check-in with them daily during on-
site and be present to review the final billing and conduct post-conference interviews.
Weekends are required when site inspections banquet or catering events are taking place on
the property.
KEY RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done Within this
the key responsibilities for this position are:
Key Responsibilities:
- Serve as the primary point of contact for wedding and social event clients from contract turnover through execution.
- Manage all aspects of event detailing including timelines menus floor plans vendor coordination and client communications.
- Ensure that all event details are meticulously entered and updated in Delphi and communicated clearly with internal teams (culinary operations sales etc.) through BEOs and Resume.
- Partner with the sales and catering team to ensure a seamless client experience from inquiry to post-event follow-up.
- Responsible for upselling all events from contracted revenue to completion of event
- Facilitate site visits tastings and client meetings providing expert guidance and thoughtful service.
- Act as on-site event manager during functions ensuring flawless execution and client satisfaction.
- Collaborate with external vendors including planners florists rental companies and entertainment providers to execute custom event visions.
- Maintain detailed records BEOs and event reports; conduct thorough pre- and post-event evaluations.
- Uphold Delphi standards ensuring all data and details are accurately recorded
- Uphold brand standards and the elevated guest experience expected at Auberge Resorts Collection properties.
- Build and maintain stellar relationships with wedding planners ensuring loyalty and trust with our partners.
- Attend industry networking events to build relationships with wedding industry professionals.
Qualifications :
- High School Graduate (required)
- College Education (preferred)
- Proven success in a similar role prefer four years of Catering Event & Wedding experience in a luxury market.
- Experience in hotels / resorts or event planning is required.
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
4100 Red River Holdings LLC is an Equal Opportunity Employer M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
