Chief Steward
Chief Steward
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Job Description
EOE/AA/Disabled/Veterans
The Chief Steward trains supports and motivates the Stewarding Team to deliver an excellent Guest and Member experience while managing cleaning schedules moving and storing necessary equipment and observing safety guidelines.
What will I be doing
As a Chief Steward you are responsible for training supporting and motivating the Stewarding Team to deliver an excellent Guest and Member experience. You will also be required to manage cleaning schedules observe COSHH and Hilton Hotel Health and Safety Manual guidelines and ensure that machinery is operated properly efficiently and is moved stored and available when needed. Specifically you will be responsible for performing the following tasks to the highest standards:
- Run the Stewarding Department efficiently and to maintain high standards on a consistent basis
- Oversee team member cafeteria operations
- Manage train and develop the team
- Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
- Ensure the flow and supply of operating equipment meet the requirements of the bar banquet restaurant room service and executive lounge areas
- Oversee the cleanliness of all food and beverage outlets and the team member cafeteria
- Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene as set by internal and local legal requirements
- Identify and develop new revenue opportunities
- Work with the Banquet Team to ensure the accurate and timely preparation of individual plates/orders
- Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
- Report faults misused or damaged equipment issues to the Executive Chef and/or Director of Engineering
- Ensure machinery is operated properly efficiently safely and in accordance with the Hotel Health and Safety Manual
- Manage the location movement and storage of operational equipment
- Manage the stock and inventory of equipment and other items as required and ensure compliance with Ecosure
- Work with all departments to ensure items that are required for service are available when needed
- Ensure team members adhere to all Health and Safety and Hygiene Regulations
- Carry out any other reasonable task set by the Hotels Management
What are we looking for
A Chief Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Previous experience in stewarding and in union environments
- Exceptional organizational and planning skills
- Effective communication and interpersonal skills
- Ability to work calmly under pressure and with a sense of urgency
- Strong leadership and development skills with focus on building excellent relationships with colleagues
- Flexibility to respond to a range of various work situations
- A passion for hospitality and exceptional guest experience
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience in hotel / leisure industry
What will it be like to work at Hilton
Since being founded in 1919 Hilton Worldwide has been a leader in the hospitality industry. Today Hilton Worldwide remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
Hospitality - Were passionate about delivering exceptional guest experiences.
Integrity - We do the right thing all the time.
Leadership - Were leaders in our industry and in our communities.
Teamwork - Were team players in everything we do.
Ownership - Were the owners of our actions and decisions.
Now- We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes in our Team Members:
- Living the Values
- Quality
- Productivity
- Dependability
- Customer Focus
- Teamwork
- Adaptability
What benefits will I receive
In addition to a competitive benefits package as a team member you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
ACCESSIBILITY
Hilton Hotels and Resorts are committed to providing equality of services and access to facilities for all our guests. For more information on this hotels Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at or callAODA.
Required Experience:
Chief
Employment Type
Full-Time
