Workforce Analyst
Workforce Analyst
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Job Description
Infinite Aged Care is a leading provider of residential aged care services with 17 facilities across Australia. We are passionate about aged care delivering the highest level of service to our residents and creating long lasting memories. We readily offer our employees the opportunity to broaden their skills and achieve their potential. Residential Care Services Locations Aged Care Facilities Infinite Care ()
The Opportunity
Join a growing values-driven organisation where your analytical expertise will drive real workforce impact. Reporting to the CFO the Workforce Analyst will play a key role in turning workforce data into actionable insights that optimise staffing support compliance and enhance care delivery across Infinite Care. With a strong focus on workforce analytics this role requires hands-on expertise in Power BI and SQL to build and maintain dynamic dashboards support forecasting and compliance reporting and influence strategic workforce decisions.
This is a full-time permanent role based in our National Support office in Bundall a hybrid opportunity may be available for the right candidate.
Our Role
Supporting strategic and operational workforce decision-making this role delivers data-driven insights through rostering analysis compliance reporting and predictive workforce modelling. It bridges operations HR and finance to enhance workforce performance and improve resourcing outcomes.
- Design develop and maintain Power BI dashboards offering real-time visibility into key workforce metrics such as staffing FTE utilisation absenteeism and care minute compliance
- Use SQL to extract manipulate and analyse workforce data from multiple sources (e.g. HRIS payroll rostering systems)
- Analyse shift patterns skill mix and roster allocations to identify gaps inefficiencies and optimisation opportunities
- Build forecasting models that integrate occupancy clinical needs and budgetary constraints
- Monitor KPIs including overtime turnover agency reliance and casualisation rates
- Collaborate with Rostering HR and Operations teams to improve data integrity and reporting consistency
- Assist with compliance reporting and standardisation for government obligations (e.g. care minutes)
- Contribute to sustainability initiatives recruitment forecasting and workforce optimisation projects
- Support the rollout of workforce systems and automation initiatives
About you
Ideally you bring experience in aged care healthcare or another regulated shift-based workforce environment. You understand rostering systems and industrial frameworks and are confident using data to improve workforce strategy and resourcing models. Your toolkit includes Power BI SQL and Excel and you can interpret complex data for non-technical audiences.
To succeed in this role you will have:
- Bachelors degree in business HR Analytics or related field
- Minimum 35 years experience in a Workforce Analyst HR Analyst or similar role
- Advanced Power BI skills including DAX data modelling and visualisation best practices
- Strong SQL skills with experience querying complex workforce data
- Familiarity with HRIS rostering time & attendance and payroll systems
- Excellent Excel and data manipulation skills
- Strong analytical skills and a proactive detail-oriented approach
- Strong communication and stakeholder engagement ability
- Passion for optimising people and process through data
Desirable
- Experience in aged care or healthcare
- Familiarity with rostering systems (e.g. UKG Kronos Humanforce)
- Understanding of EBAs/awards and their impact on resourcing and compliance
- Exposure to predictive analytics or workforce planning tools
Why work for us
- Strong mentorship and support from experienced leaders
- Employee Referral Program earn extra by tapping your network
- Support for flexibility including hybrid work options
- A down-to-earth collaborative culture where people genuinely care
- Grow with us were expanding rapidly
- Help us Make Aged Care Great and make a meaningful difference every day
Benefits
- Fitness Passport access discounted wellbeing sessions
- Discounted Health Insurance
- FREE access to in-house and online training programs
- Access to EAP and Flare (employee discounts)
- FREE Work-Rite Micro professional development
As part of being an Infinite Aged Care employee you will be required to complete pre-employment checks.
Required Experience:
IC
Employment Type
Full-Time
