What Youll Do
- Based primarily in the C&E team you will focus on exceeding client expectations creating seamless events
- Lead and inspire the front-of-house team to deliver exceptional service across both C&E and outlets
- Be the face of our hotel delighting clients and guests with your confidence and professionalism
- Solve problems with calm and creativity every day is different and youre ready for anything
- Support the day-to-day running of events & outlets liaise with other departments and maintain operational efficiency
- Onboard coach and develop team members to be their best sharing your knowledge generously
- Get hands on - manual handling moving C&E furniture & doing room setups we need someone ready to roll up their sleeves and jump right in
- Deliver on our Accor brand promise and bring the Heartist spirit to every guest interaction
Qualifications :
What Were Looking For
- Proven experience in Food & Beverage with conferencing and events knowledge a big plus
- A natural leader who energises and supports others
- A strong communicator with great people skills and a calm solution-focused mindset
- Someone who leads by doing consistent reliable and guest-focused
- RSA certified
Additional Information :
Why Join Us
- A big hotel with even bigger career opportunities were passionate about internal growth and our portfolio includes various brands around Australia!
- A diverse high-energy team culture that values respect support and development
- World-class perks including:
- 50% off staff meals
- 30% of staff drinks
- Discounted accommodation and dining worldwide
- Discounted on-site parking
- Training on industry-leading platforms
- 24/7 Employee Assistance Program
- Right next to Central Station easy to get to
Make your mark at Mercure Sydney. Lead with heart deliver with pride and create unforgettable moments.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Full-time