HR Shared Services Advisor
HR Shared Services Advisor
Posted on :
11-07-2025
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1 Vacancy
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Job Description
Description
Responsibilities
Qualifications
As our HR Advisor based at our Sheffield manufacturing site you will be responsible for providing HR advisory services on policy and process acting as first point of contact for queries to employees and managers. You will ideally have experience and knowledge of employee lifecycle events and the relevant employment legislation. This role is perfect for a HR Advisor with experience building strong working relationships excellent communication skills and a love for prioritising and providing advice and guidance in collaboration with the wider regional HR team.
Responsibilities
- Act as first piont of contact for employees and managers on all HR related queries
- Advise on HR policies processes and activities benefit scheme entitlement
- Prepare and issue employee lifecycle administration
- Signpost queries and escalate to HR Business Partners Employee Relations and other HR Centres of Expertise to ensure the appropriate HR support is provided for excelled customer experience.
- Support the execution of annual performance and compensation programmes
- Contribute to the development of people process policies
- Support the HR Employee Relations Manager with employee relations cases by providing advice to managers and employees on applicable HR policies procedures and employment legislation (performance attendance disciplinary & grievance).
- Ensure data accuracy for HR metrics to be tracked on absence management headcount performance and volume of employee relations cases and report on identified trends in lifecycle events to country HR Business Partners.
- Support decision making processes in dealing with HR policy requests such as flexible working parental leave etc.
- Guide employees and managers to help them navigate through self-service functionality in HR systems and communication platforms (ServiceNow knowledge articles HR Hub HRIS self-service).
- Ensure HR communication platforms remain accurate and provide up to date information.
- Maintain knowledgeable on HR information available through self-service and promote usage across the organisation
- Support HRSS colleagues with accurate and timely HR system data entry offer letter approval data corrections and maintenance of employee files on OnBase.
Qualifications
- Bachelors Degree or equivalent through experience (preferably in an area of Human Resources)
- Working knowledge of HR regulatory framework employment law & General Data Protection Regulations (working time family friendly legislation statutory entitlements etc.)
- Proven customer focused and relationship building ability.
- Solid understanding of HR policy frameworks and employee lifecycle events.
- Intermediate knowledgeable in Microsoft Office - Excel Word Power Point
Preferred:
- Experience in HR advisory or generalist role.
- Experience of operating in HR Shared Services or global business services environment.
- Experience of working in a global matrix organization.
- Knowledgeable in HR Systems e.g. Oracle & Ceridian applications
Our offer to you...
- Strong focus on work-life balance - hybrid working options
- Competitive compensation
- Cash plan medical
- Generous company contributed pension
- Salary extras and additional holiday days purchase
- Life insurance
- Share incentive plan
- Career growth in a global innovative company
- Industry leadership in protective coatings
- Access to Sherwin Academy for continuous learning
- Inclusive wellbeing mental health and ID&E programmes
- Supportive environment for women and diversity in the workplace
#LI-JR1
Required Experience:
Unclear Seniority
Employment Type
Advisor
Key Skills
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