EDL Technology Manager

Looking for a rewarding career in the fast-paced technology industry Look no further!

The Department of Technology & Information (DTI) is Delawares central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services.

Employment with DTI is an opportunity to work in a collaborative environment that offers opportunities for professional development. DTI employees have the chance to work with best in class IT companies offering our employees experience operating with some of the most talented in their field.

In addition to recruiting and retaining the best and brightest DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking increased collection of skills and experiences greater teamwork and higher morale.

To learn more visit DTIs Website at offers a robust hybrid work policy for employees whose job duties are conducive to working remotely.

Theprincipal responsibilities include strategic and technical management of anEnterprise Desktop/LAN (EDL) Team who focuses on value-added initiativestechnologies processes policies and procedures. Promotes leading-edgethinking and develops innovative and best practice IT strategies for systemsthat are aligned with government practices. Inspires and motivates staff bybeing a catalyst for creative problem-solving solution generationimplementation and teamwork.

TheEDL Technology Manager is responsible for the full life cycle ofenterprise-wide desktop solutions forecasting and developing an enterpriseinfrastructure and provides the foundation for highly-functional and stablesystems. The selected individual willhave high expectations of accomplishment and extraordinary strategic andtechnical knowledge and people skills. This role also provides leadership andmentors EDL personnel.

The EDL Technology Manager will report tothe EDL Technology Senior Manager.

SelectiveRequirements must be met in addition to the job requirements. Applicantswho do not possess the selective requirement will not be qualified.

• Applicant must possess a high school diploma or GED.

Applicants who do not possessthe preferred qualification will still be eligible to compete for this positionif job requirements are met.

• Bachelors Degree preferred with emphasis in Computer Science Information Systems Telecommunications Network Security or a related field.
• Possess certifications in Comp TIA A Comp TIA Network MCSA MCSE CCNA or a comparable certification is preferred.
• Possess training or previous experience in Project Management and Software Life Cycle Development processes.

Job Requirements: EDLTechnology Manager

Applicants must have education training and/or experience demonstratingcompetence in each of the following areas:

• Possess a minimum of five years of experience working in an Information Technology environment with at least one year in a supervisory position.
• Possess a minimum of three years of technical experience providing end-user support for hardware/software deployments maintenance/repairs of computing devices phones and other end-userperipheralsand basic systemadministration tasks.
• Possessa minimum of three years of experience analyzing and deciding among alternative solutions to current and anticipated IT needs with emphasis on identifying creative solutions to IT problems within applicable constraints.
• Possess a minimum of three years of experience in project leadership including defining evaluating leading tracking and reporting on complex multi-resource projects.
• Possess strong communication (verbal and written) and presentation skills including the ability tocommunicateeffectively with technicians customers other IT managers and senior IT management.

Criminal background check: A satisfactoryfingerprint based criminal background check administered by the Delaware StatePolice is required as a Condition of Hire.

All applicants must be legally authorized towork in the United States. DTI participates in the Federal E-Verify systemwhere we will provide the federal government with each Executive Branch newhires Form I-9 information to confirm that you are authorized to work in theU.S. For more information visit our Job Seeker Resource web page.

DTI doesnot provide employment-based sponsorship.

DTIs Benefits to Include:

• Group Health Plan Dental Plan Vision Plan Prescription Flexible Spending (Health and Dependent Care) Long & Short-TermDisability Insurance Group Universal Life Insurance Accident & Critical Illness Insurance Health Management Programs.
• 21 paid vacation days 15 paid sick days 13 paid holidays Up to 12 weeks paid Parental Leave.
• Tuition reimbursement up to $4000 annually.
• State funded learning opportunities mentor programs and professional development opportunities.
• Employee Assistance Program: Access to support services such as Professional Counseling Services Legal Services Financial Services.
• Employer & Employee Funded Pension Plan as well as an Employee Funded Retirement Savings Plan available.

To learn more about the Statescomprehensive benefit package please visit our website atDelawareState Employee Benefits

The application andsupplemental questionnaire are evaluated based upon a rating of your educationtraining and experience as they relate to the job requirements of the is essential that you provide complete and accurate information on yourapplication and the supplemental questionnaire to include dates of employmentjob title and job duties. For education and training list name of educationalprovider training course titles and summary of course supplied in response to the questions must be supported by theinformation supplied on the application including your employment educationand training history as it relates to the job requirements.

Once you have submitted yourapplication on-line all future correspondence related to your application willbe sent via email. Please keep your contact information current. You mayalso view all correspondence sent to you by the State of Delaware in the MyApplications tab at

Accommodationsare available for applicants with disabilities in all phases of the applicationand employment process. TDD users may request an auxiliary aid or serviceby calling or by visiting.You may also call or emailfor additionalapplicant services support.

TheState of Delaware is an Equal Opportunity employer and values a diverseworkforce. We strongly encourage and seek out a workforce representative ofDelaware including race color religion age sex national origin disabilitystatus genetics protected veteran status sexual orientation gender identityor expression.

Ongoing applicationreview