Temporary RCA Admin
Temporary RCA Admin
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About IINE
The International Institute of New England (IINE) is one of the oldest and largest human services organizations serving refugees and immigrants in the region. Each year IINE supports over 9000 individuals in Boston and Lowell Massachusetts and Manchester New Hampshire through programs in resettlement education employment and immigration legal services.
Position Overview
The RCA Administrator plays a critical support role in the delivery of Refugee Cash Assistance (RCA) helping newly arrived clients access financial assistance. This position is responsible for managing data entry maintaining accurate records and distributing benefits in coordination with the Programs team. The role includes client-facing responsibilities and front desk support.
Key Responsibilities
Distribute RCA checks to clients in-person and by mail
Provide front desk support during check pickups
Communicate with clients regarding benefit availability
Enter and maintain RCA data in case management systems
Support donor reporting and administrative recordkeeping
Attend regular team meetings and required trainings
Perform other administrative duties as assigned.
Required Qualifications
Proficiency in Microsoft Excel
Excellent organizational and communication skills
Ability to prioritize in a fast-paced client-facing environment
Strong attention to detail and accuracy
Proficiency in Haitian Creole French or Spanish preferred
Experience working with immigrant populations is a plus
Education & Experience
Associate or Bachelors degree in Human Services Counseling or related field preferred
Minimum one year of administrative or data entry experience
Demonstrated commitment to serving refugees immigrants and asylees
Working Conditions
Frequent interaction with clients and staff in a busy office environment
Bright overhead lighting and use of standard office technology
Occasional lifting of up to 50 lbs
Ability to sit or stand for extended periods
Occasional local travel between IINE offices may be required
Employment Type
Temp
