Posting Summary
Rutgers The State University of New Jersey is seeking Public Safety Telecommunicators for the Police Department. Among the key duties of this position are the following: Monitors receives and coordinates all communications with university police emergency management and emergency services as well as communications between external partners in police fire and medical agencies including emergency 9-1-1 calls. Receives and coordinates all after traditional business hours calls for requests for facilities maintenance. Handles in-person text and application-based inquiries and telephone inquiries from the public. Refers calls or dispatches assistance as appropriate. Provides medical pre-arrival instructions for calls received via 9-1-1. Monitors updates and maintains various departmental computer-based systems including but not limited to an electronic Records Management System NextGen 9-1-1 telephone system NextGen 9-1-1 Computer Aided Dispatch ( CAD ) system Text to 9-1-1 computer application .
Overview
The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2700 staff represented by 15 collective negotiations agreements and is responsible for institutional strategic initiatives and operations which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction facilities public safety and emergency operations environmental health and safety transportation housing and auxiliary/retail operations.
Preferred Qualifications
Radio communications or dispatcher experience and professional computer experience are preferred.