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You will be updated with latest job alerts via emailAt American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviours and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.
Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.
The Enterprise Digital Experiences team (EDX) brings together important global and enterprise-level digital assets including: Amex Mobile App Web (MYCA Home Page Navigation Loyalty & Benefits) Digital Commerce (Card and Merchant Offers) Push Channels (email SMS push notifications) and User Experience Design & Research. With our partners across the company our objective is to become a more essential part of our customers digital lives.
How will you make an impact in this role
The Senior ManagerEmerging Digital Financial Experiences (EDFX) will be responsible for defining and deploying a focused strategy around digital experience evolution adoption and engagement particularly among banking customers. The role will involve a deep partnership with engineering design product and analytics functions leveraging usage insights to drive engagement of one of our most critical digital assets. This is a great opportunity to join an exciting team wholl be at the forefront of driving app and web adoption and increase customer satisfaction.
The successful candidate will be responsible for:
Minimum Qualifications
Preferred Qualifications
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
Required Experience:
Senior IC
Full-Time