Senior Solution Owner
Senior Solution Owner
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1 Vacancy
Job Description
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail restaurant and banking industries. NCR VOYIX is headquartered in Atlanta Georgia with approximately 16000 employees in 35 countries across the globe. For nearly 140 years we have been the global leader in consumer transaction technologies turning everyday consumer interactions into meaningful moments. Today NCR VOYIX transforms the stores restaurants and digital banking experiences with cloud-based platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver but we create exceptional consumer experiences in partnership with the worlds leading retailers restaurants and financial institutions. We leverage our expertise R&D capabilities and unique platform to help navigate simplify and run our customers technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth to operational excellence to reduced costs and profit growth. Our solutions empower our customers to succeed in todays competitive landscape.
Our unique perspective brings innovative industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small from the best-known brands around the world to your local favorite around the corner.
The candidate will become a member of NCR Voyixs ITS organization with Senior Solution Owner responsibilities working within the organizations DevOps and Agile framework. Candidates will work directly with customers vendors and key stakeholders to elicit analyze communicate and validate requirements for changes to business processes policies and information systems. Candidates should have experience with continuous improvement initiatives SAFe Agile methodologies and must understand the Oracle Fusion Cloud Order Management Quote to Cash Sales Subscription and Service Contract processes. Candidates will be responsible for implementing programs designed to increase revenue reduce costs and improve operational productivity while adhering to audit security and financial guidelines.
Candidates must have a wide range of product knowledge a working knowledge of NCR Voyixs technical landscape and must have deep subject matter expertise in the Oracle Fusion Cloud Order Management area. The Senior Solution Owner will be located along with the Development Team in Gurgaon and must be able to understand and effectively communicate with a wide variety of people including members of the NCR Voyix leadership team located in US. The candidate must be a leader within the organization have leadership experience be able to guide the and mentor the team members be well respected self-directed and influence positive & sustainable change within the organization.
Key Areas of Responsibility:
- Work with a cross functional team of project resources.
- Manages the project vision scope expectations and is responsible for the overall project success
- Develops strategies for business-critical solutions identifies business value & mitigates risk
- Bridge the gap between develop and design with focus on the user experience
- Represent the customer understand the customer needs business goals and the market
- Participate in the daily Scrum meetings define user stories negotiate workflow & develop roadmap
- Provides technical and functional subject matter expertise
- Prepare test cases and perform testing.
Senior Solution Owner Responsibility:
- Provides mentoring guidance & training to members of the Order to Cash Product Owner Team
- Prioritizes work for the Product Owner team escalates and resolves program roadblocks
- Assists manager with program business case preparation resource & cost estimates
- Prepares business capability mapping for approved programs
- Review & approve code deployment requests in ServiceNow
- Assists manager with monthly resource outlook and monitors time reporting against program budget
- Prepares & submits program & employee recognition (IT SMILE Award Cheers etc.)
- Investigates & responds to all corporate audit requests for information
- Provides technical & functional support for system escalations
Basic Requirements:
- BS / BE / BTech / MCA in MIS Computer Information Systems Computer Science Finance or equivalent work experience
- Ten years or more Services related industry experience
- Proficient in Oracle Fusion Cloud Order Management / Subscription / Service Contracts modules
- Results goal outcome based oriented able to solve complex problems & provide recommendations
- Self-motivated self-directed customer focused
- Strong written verbal and presentation skills
- Proficient with SQL Microsoft Word Excel PowerPoint & Project
- Ability to travel domestic and international (15%)
Preferred Requirements:
- Experience in Oracle Fusion Cloud Order Management related modules like AR / Quoting / Invoicing / Install Base / Service Contracts
- SAFe Agile Certification Certified SCRUM Master or Product Owner Certification
- Strong understanding of concepts and principles relating to Oracle Fusion applications
- Deep functional knowledge of Oracle Order Management Inventory Bill of Material Accounts Receivable applications
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyixs commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex age race color creed religion national origin disability sexual orientation gender identity veteran status military service genetic information or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Voyix employees or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
When applying for a job please make sure to only open emails that you will receive during your application process that come from a @ domain.
Required Experience:
Senior IC
Employment Type
Full-Time
