Posting Summary
Rutgers the State University of New Jersey is seeking a Clinic Services Representative II for the Pediatrics Department within Robert Wood Johnson Medical School. Performs a variety of patient registration billing and collection duties in support of department operations. Greets and registers patients schedules appointments responds to routine inquiries regarding a number of operating and billing issues receives patient payments and performs routine bookkeeping tasks. Among the key duties of the position are the following: Answers routine inquiries regarding physicians qualifications available appointment times and directions to facility etc. in accordance with written policies. Provides physician information and referrals for care to patients in a courteous and professional manner utilizing referral service software. Greets patients in a courteous and professional manner. Utilizes computer to schedule patient appointments for a variety of providers in a timely and efficient manner and in accordance with written policies and guidelines. Utilizes computer to process full registration information for new patients including accurately collecting and verifying insurance information. Provides information in person in writing or by telephone in response to inquiries and in accordance with procedures for patient confidentiality and the surrounding circumstances.
Overview
New Jerseys academic health center Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students providing clinical care and conducting research all with the goal of improving human health. Aligned with Rutgers UniversityNew Brunswick and collaborating university wide RBHS includes eight schools a behavioral health network and five centers and institutes that focus on cancer treatment and research neuroscience advanced biotechnology and medicine environmental and occupational health and health care policy and aging research. Our faculty are teachers clinicians and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine dentistry pharmacy public health nursing biomedical research and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the stateat Rutgers UniversityNew Brunswick including Piscataway; and at locations in Newark Scotch Plains Somerset Stratford and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick Newarks University Hospital in Newark and other affiliates. Through this community of healers scientists and scholars Rutgers is equipped as never before to transform lives.
Preferred Qualifications
Familiarity with billing and collections software preferred. Prior experience in billing and collections or other business oriented processes preferred.
Required Experience:
Unclear Seniority