Assistant Director, Residential and Housing Operations
Assistant Director, Residential and Housing Operations
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Job Description
Job Description:
Shape the student experience at one of the worlds premier music and performing arts institutions.
Berklee is hiring an Assistant Director of Residential and Housing Operations to help lead housing logistics support student transitions and ensure a smooth inclusive residential experience. This full-time on-campus role blends operations student support and system management in a fast-paced mission-driven environment.
What Youll Do:
- Manage housing assignments and room selection for new returning and summer students
- Coordinate residence hall openings closings key distribution and transitional housing
- Supervise student staff at front desks and ensure high-quality service for students and families
- Serve as lead administrator for StarRez housing software and maintain housing data accuracy
- Support students with off-campus housing resources roommate events and 1:1 guidance
- Respond to housing inquiries with care clarity and collaboration
- Generate occupancy and billing reports; liaise with Student Accounts and campus partners
- Represent Housing on campus committees and step in as acting Associate Director when needed
Who You Are:
- A student-centered professional with strong organizational and interpersonal skills
- Experienced in housing operations student affairs or residential life
- Tech-savvy especially with systems like StarRez or similar platforms
- Skilled at balancing process efficiency with personalized student support
- A collaborative inclusive leader who thrives in a creative high-energy environment
Why Berklee:
At Berklee creativity community and innovation are at the heart of everything we do. This role offers the chance to support students in meaningful wayswhile working in a supportive environment that values well-being professional growth and work-life balance.
Perks & Benefits:
- Generous paid time off and holiday schedule
- Comprehensive health and wellness benefits
- Tuition assistance and professional development
- Free admission to concerts performances and campus events
- A welcoming equity-centered culture that celebrates diversity
Apply today to help students thrive at Berkleeon stage in the classroom and in their home away from home.
This document does not create an employment contract implied or otherwise other than an at will employment relationship.
Diversity Equity Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit qualifications experience ability and job performance. Berklee affirms that inequality is detrimental to our faculty staff students and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race color religion ancestry age national origin place of birth gender sexual orientation gender identity or expression disability genetic information or status as a member of the armed forces or veteran of the armed forces or any other category protected by federal state or local law.
As part of this commitment Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact the Human Resources Team at or call .
Berklee is committed to increasing the diversity of our institution community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:
StaffRequired Experience:
Director
Employment Type
Full-Time
