Technical Project Manager (VoC)
Technical Project Manager (VoC)
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Salary Not Disclosed
1 Vacancy
Job Description
What Youll Do:
- Own the end-to-end project lifecycle: From gathering stakeholder requirements to final delivery youll be the engine behind successful execution.
- Navigate complexity with confidence: Use critical thinking to troubleshoot platform issues support crew member inquiries and ensure smooth operations.
- Champion governance and risk mitigation: Help shape and enforce standards that keep our survey ecosystem compliant efficient and client-focused
- Collaborate across the enterprise: Work closely with vendors internal stakeholders and cross-functional teams to align on goals and deliverables
- Document like a pro: Maintain clear comprehensive records that support transparency accountability and future learning.
- Adapt and grow: No two days are the same. Youll flex your skills across technology operations and strategy in a fast-paced ever-evolving environment.
What Were Looking For:
- Comfort with digital tools and platformsespecially survey or feedback systems.
- Strong communication and analytical skills.
- A proactive mindset with a passion for solving problems and improving processes.
- Experience in stakeholder management vendor coordination and documentation best practices
This role is ideal for someone who enjoys variety values collaboration and wants to make a tangible impact on both internal operations and client experience. If that sounds like youapply today or pass to someone you know!
Core Responsibilities
- Manages a technology project with limited scope or technology-related workstreams within a broader project or program. Develops implements and monitors project plans. Contributes expertise to major project deliverables milestones and required tasks.
- Provides insight on best practices and common obstacles using prior experiences to assess viability of various approaches and strategies to technology-related projects. Ensures project goals are aligned with the overall department strategy and business requirements.
- Communicates project status and issues regularly to stakeholders including leaders team members and senior managers.
- Builds and maintains effective relationships. Proactively fosters communication between internal and external project stakeholders.
- Develops technology project plans to address tactical objectives. Develops task plans and schedules delegates effectively and manages the work of others. Identifies and documents project risks.
- Participates in special projects and performs other duties as assigned.
Qualifications
- Minimum of two years related work experience. One year of managing a project and one year of Financial Services and technical experience preferred.
- Undergraduate degree or equivalent combination of training and experience in a related field (Computer Science Engineering).
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard we dont just have a missionwere on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Required Experience:
IC
Employment Type
Full-Time
