Floor Supervisor
Floor Supervisor
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Job Description
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LIVE THE ISLAND LIFE
In 2016 we launched our first Marlin Bar in Coconut Point Florida as a laid back space where locals and travelers could gather casually over food and drink. Two years later a second oasis opened its doors in the mecca of mid-century modernism: Palm Springs California. Since our guests are asking us for more we are adding several throughout the United States over the next few years (and beyond). The Marlin Bar is the perfect spot to shop enjoy frozen cocktails light fare with friends & family where friendly service and casual vibe are always the catch of the day.
SET THE COURSE
The Marlin Bar is a relaxed refuge where our guest can unwind with a cocktail light fare and simultaneously enjoy some retail therapy.
Provide management and oversite and take responsibility for both the store and food and beverage with the purpose of providing the ultimate guest experience and in the absence of senior team members.
Take responsibility for the store with the purpose of leading the team by example through motivation support and communication and with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests.
BE THE MARLIN BAR GUIDE
- Create a relaxed destination Build strong sales and service relationships with guests through inspiring and motivating the team into action. Set the tone pace and consistently role model key sales and service behaviors with every team member creating an optimal guest purchase experience.
- Ensure merchandising and visual standards for both retail and food and beverage are executed and sales maximized while maintaining brand philosophy and direction.
- Commit to maintain the culture through the evolution of the business.
- Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
- Set the course Embrace brand direction by integrating product knowledge education fashion direction and Food and Beverage with the Marlin Bar team on a daily basis. Actively participate in a team environment that promotes financial success and all location related meetings and training sessions; apply learned skills on-the-job.
- Influence the location team to embrace articulate and reflect our core values.
- Support the direction of the brand through merchandise assortments appropriate to store market and promote the use of product knowledge as a tool to enhance employee productivity sales and service levels. Product knowledge applies to all Tommy Bahama offerings including Food and Beverage.
- Implement company learning/training programs follow-up and monitor performance to ensure transfer of learned skills on-the-job as needed.
- Embrace strategies to identify and recruit top talent. Participate in hiring development and mentoring store team.
- Minimize employee turnover rates by focusing on taking time to effectively orient new employees set clear performance expectations train coach and give constructive performance feedback on a consistent basis.
- Assist employees with career development strategies to improve employee retention and to build bench strength.
- Build the perfect oasis Be a strong ambassador of the brand by personally representing the seasons trends and key items for the business including knowledge of special offerings in Retail and Food and Beverage. Provide management and oversite in partnership with store management.
- Drive profitability and promote an entrepreneurial spirit in all aspects of location operations while remaining brand appropriate.
- Identify and implement strategies to improve productivity and cross selling opportunities between Retail and Food and Beverage.
- Assist with and analyze the business to provide specific weekly trends and guest feedback.
- Achieve sales plan through efficient planning execution and business analysis.
- Manage individual expenses ensuring budgetary compliance as requested.
- Ensure consistent execution of Company policies and procedures.
- Manage daily payroll hours to budgeted payroll percentage.
- Proactively manage all aspects of loss prevention to ensure the protection of company assets including cash merchandise and company property.
- Utilize all systems at the location including both Retail and Food and Beverage POS.
- Incorporate and administer applicable safety programs for the location employees and guests.
- Other duties as required and that may occasionally be necessary to support the business.
ESSENTIALS FOR LIFE IN PARADISE
- College Degree in Business or related field preferred
- Must be 18 years of age or older
- Generally 3 years retail and/or restaurant experience
- Management team supervision experience preferred
- Exposure to Retail and Restaurant hospitality concepts
- Willingness to embrace the Marlin Bar Concept and serving the guest across all product offerings including retail product and culinary and bar offerings
- Exposure to Retail Visual concepts
- General computer skills
ESSENTIAL PHYSICAL REQUIREMENTS
- Lift and/or move up to approximately 50 pounds frequently
- Bending/stooping/kneeling required frequently
- Climbing ladders occasionally
- Routine standing for duration of shift (up to 8 hours)
- Possible Travel for training and assisting at other Tommy Bahama locations
- Ability to work varied hours and days including nights weekends and holidays as needed
Mahalo (thank you) for your interest in Tommy Bahama!
Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race color sex gender gender identity gender expression religious creed sexual orientation pregnancy national origin ancestry age military and veteran status marital status physical or mental disability protected medical condition genetic information reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application please contact the location you are applying to or send an email to our recruiting team at .
Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
Required Experience:
Manager
Employment Type
Part-Time
