Knowledge and Information Manager
Knowledge and Information Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
OFFICIAL
Statement of Requirements (SOR)
RM6277 - Non Clinical Staffing
Mini Competition - Lot 2
FCDO Services Campaign Ref:XLY120/NCS/6277/25/11b
Role: Knowledge and Information Manager
1Supplier Guidance1
2Requirements1
3Employment Status1
4Scope and Objectives1
5Number of Roles1
6Skills and Experience1
7Submission Process1
8Budget and Charges1
9Contract Duration1
10Contracted Hours & Additional Charges1
11Location & Hybrid Working1
12Overseas Travel1
13Expenses1
14Notice Period1
15Constraints1
15.1Professional Conduct1
15.2Security Clearance/Vetting1
15.3Current/Previous Work with FCDO Services1
16Skills and Knowledge Transfer1
17Hiring Manager1
FCDO Services is a trading fund of the Foreign Commonwealth and Development Office (FCDO) - .
Attached is our Supplier Guidance.
To provide Knowledge and Information management to M365 migration project and another project. Time is to be split evenly between the two projects.
- Employment Status
A copy of this assessment is available on request. It should be noted that substitution capability will be applied to the Call-Off Contract subject to identification of the successful candidate.
Oversight of allocated systems supporting information and records management data governance information architecture and knowledge management ensuring that they work in an integrated fashion and are appropriately supported and developed to guarantee a high and continuing level of efficiency benefit to the organisation.
Responsible for engaging with stakeholders and assisting/advising on embedding records management information management intellectual property through the information asset register process.
Responsible for the provision of day to day advice on knowledge and information management to staff and stakeholders in relation to specific area of responsibility.
Attendance at meetings such as DAA meetings with the system/product owners and the project teams.
1.
Qualifications
Relevant RQF level 3 qualification.
Experience of content management systems and database management.
Technical knowledge of organizing information including Taxonomies dictionaries and glossaries meta-tagging and standards.
Skills
Information architecture
Information management
Records management
Governance
Stakeholder management
Risk management
It is that any mandatory qualifications requested are checked and verified by the supplier. FCDO Services retains the right to request evidence of such checks.
Suppliers should submit all CVs to by Wednesday 16th July 2025
A maximum of 4 CVs per supplier are allowed to be submitted.
Pay Bands are determined by the Framework and Lot. Where there are overlapping Pay Bands suppliers are required to apply the lower Pay Band. The High Cost Area Supplement is not applicable.
For AWR Agency Workers the pay will be in line with a permanent employee.
Fee Type
Daily.
Maximum FCDO Services Charge Rate (including Supplier Fee)
500.
The Call-Off Contract will be for 6 Months.
The maximum permitted duration of the Call-Off Contract is 24 Months.
Contractor
The core working hours are flexible but normally start between 8.00am and 9.30am and finish between 4.30pm and 6.00pm with up to 1 hour for lunch. The individual will be expected to work a Standard Professional Working Day of a minimum 7.5 hours per day. A Standard Professional Working Week is a minimum of 37.5 hours per week up to a maximum of 48 hours per week in order to meet specific business objectives (exclusive of lunch breaks). This will be at no additional cost to their agreed charge rate.
FCDO Services are unable to guarantee any work or usage of contractors. The Purchase Order will provide commercial cover with approx. usage for the stated duration.
This role has been identified as an on-site only role with the contracted location as Hanslope Park (Milton Keynes MK19 7BH) and FCDO King Charles Street (Whitehall London SW1A 2AH). The role holder will need to commute to and attend site to carry out their work for the contracted term.
There will definitely be a need for them to go to both offices regularly. I am not saying that there is no working at home but as the projects move on this will become less and less.
Attendance to the workplace and interaction with others has many benefits promotes wellbeing and allows face-to-face collaboration and creativity.
Non-compliance with the Hybrid Working Policy and/or refusal to attend site (unless agreed otherwise) may result in suspension of the contract or termination.
The work will primarily be carried out at the location specified above with occasional visits to locations in London and the Milton Keynes area. The cost of travel from the individuals home to and from these locations should be covered within the daily rate. If there is a requirement to attend meetings at client sites in the UK (outside of London or the Milton Keynes area) then the cost of this travel will be reimbursed.
Contractor
The work will primarily be carried out at the location specified above with occasional visits to locations in London and the Milton Keynes area. The cost of travel from the candidates home to and from these locations will be covered within the daily rate. If there is a requirement to attend meetings at client sites in the UK (outside of London or the Milton Keynes area) then the cost of this travel will be reimbursed in line with FCDO Services Contractor Expenses Policy.
Not applicable.
Only necessary actual business related costs by a contractor whilst undertaking contracted activities will be reimbursed where such expenses are in line with FCDO Services Contractor Expenses Policy and have been pre-approved by the Hiring Manager or their authorised representative.
All expenses must be claimed through the supplier and evidenced with vendor specific receipts detailing the cost incurred.
Thirty (30) Calendar Days.
All staff matters must be conducted according to standard expectations and arrangements with full consultation and agreement with FCDO Services HR.
Candidates submitted for this role must be British nationals and be able to confirm:
- They are a British citizen
- They have been a resident in the UK for at least two of the last five years
Due to the nature of this requirement UK Government Security Clearance if not already held will need to be obtained.
The minimum Security Clearance required for this role is SC but we would prefer DV but if SC then would want to put them through DV once in post.
No dual nationals. British passport holder only. This requirement is in line with forthcoming Government security group guidance and the role requires access to T2 and T3 on a regular basis.
Although advantageous it is not a requirement that a candidate already holds Security Clearance.
Candidates who do not currently hold clearance must be able to obtain the appropriate level of clearance for the role specified. Short-listed candidates will be submitted for vetting procedures before being formally offered the position. This process can take 6-8 weeks.
Please consider this in relation to the urgency of this requirement when submitting your bid.
Candidates are not permitted to be re-engaged in the same or similar contractor role within a 6 month basis per the Use of Contractors in FCDO Services Policy. Where a candidate moves to a different contractor role there must be a break between roles of at least 1 month.
You will need to complete a self-declaration on the Contractor Selection Summary to confirm the candidates put forward have not worked for FCDO Services within the previous 6 months in a same or similar contractor role.
Supplying incorrect or false information will result in the candidate being rejected from the campaign.
Contractors will be expected to deliver skills and knowledge transfer of their contracted work technical expertise and experience during their contracted time. This will be at no additional cost to their agreed charge rate.
Head of Knowledge Information Management
This role reports directly to Dayle Starkey the KIM for M365.
OFFICIAL
Required Experience:
Manager
Employment Type
Full-Time
