Job Description:
We are seeking a highly skilled and detail-oriented Process and Documentation Specialist to join our HR Operational Risk team. The ideal candidate will play a crucial role in creating and documenting processes ensuring that our operational risk management strategies are effectively communicated and maintained. This position requires a strong understanding of process development documentation best practices and familiarity with enterprise and operational risk management.
Key Responsibilities:
- Develop document and implement HR operational processes to enhance efficiency and compliance within the team.
- Collaborate with HR and risk management stakeholders to gather and analyze existing processes identifying areas for improvement and standardization.
- Create clear and concise process documentation including flowcharts standard operating procedures (SOPs) and work instructions using appropriate tools.
- Utilize SharePoint and Adobe platforms to manage and disseminate documentation ensuring easy access for stakeholders.
- Provide project coordination support to the HR Risk Officer and his leads in support of process optimization and documentation initiatives.
- Facilitate process audits and evaluations to ensure adherence to established workflows and regulatory requirements.
- Develop roadshow materials and provide input for information sessions for HR stakeholders on new processes and documentation tools to promote best practices.
- Stay updated on industry trends and regulatory changes related to enterprise and operational risk management that may impact HR processes.
- Assist in the integration of process documentation with risk frameworks and metrics.
Qualifications:
- Bachelors degree in Human Resources Business Administration or a related field preferred.
- Proven experience in process documentation development and analysis within an HR or operational risk environment.
- Strong understanding of enterprise and operational risk management principles.
- Proficiency in process mapping and documentation tools with a strong command of SharePoint and Adobe platforms.
- Excellent organizational skills and attention to detail with the ability to manage multiple projects simultaneously.
- Strong written and verbal communication skills with an ability to convey complex information clearly.
- Ability to work collaboratively in a team-oriented environment and engage effectively with diverse stakeholders.
- Proficient in Microsoft Office Suite and other relevant software tools.
Preferred/Desirable:
- Certification in process improvement methodologies (e.g. Lean Six Sigma) is a plus.
- Previous experience working in an HR or operational risk team is highly desirable
Required Experience:
Unclear Seniority