Order Processing Support
Order Processing Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
To apply to a Varex Imaging position please create an account and sign-in.
CURRENT VAREX IMAGING EMPLOYEES: Please apply by logging into your internal Workday Account.
Summary
Interacts with customers company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions related to domestic and/or international order processing. Duties include: Processing orders for materials for both domestic and/or international requests in accordance with company policy and practice. Coordinates and performs activities such as order entry order acknowledgement order revision and preparation of some shipping documents. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA) servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and reports the status of equipment returns repairs replacements sales orders and delivery schedules. Ensure service information accessible by sorting and filing documents/forms. Handles requests for additional company materials. Maintains records of returns schedule changes product enhancements or changes and product pricing and resolves return credit problems.Job Description
OTHER SPECIFIC FUNCTIONS OR DUTIES
- Coordinates and performs activities associated with the transfer of consigned material.
- Coordinates and performs activities associated with order tracking and customs clearance by working with the transportation carriers and brokers.
SKILLS KNOWLEDGE TRAINING AND CERTIFICATIONS
Minimum Required Skills and Knowledge
- Direct customer support experience including administrative experience.
- Order processing experience or an equivalent combination of formal training in data processing marketing international business finance and accounting production control or related office and business education.
Required Certifications and Training
- Obtains and completes LMS training plan specific to assigned responsibility.
Experience Level with Business Tools
- Proficient in utilizing business tools such as: E-mail Microsoft Word Excel and PowerPoint.
- Experience with SAP or equivalent ERP product and productivity software desired.
LEVEL DESCRIPTION
Skill
- Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
Job Complexity
- Works on assignments that are moderately difficult requiring judgment in resolving issues or in making recommendations.
Supervision
- Normally receives little instruction on day to- day work general instructions on newly introduced assignments
Typical Education and Experience
- Associates degree or equivalent
- 3 - 5 years of related experience
Time Type:
Full timeJob Type:
RegularWork Shift:
First ShiftPay Rate Type:
HourlyBenefits and Perks
Varex Imaging provides competitive pay and benefits to support the financial physical and emotional well-being of the people who make our company successful.
Medical Insurance
Dental/Vision
10 Paid Holidays
PTO
Employee Stock Purchase Plan
401K match
Paid Parental Leave
Short & Long-Term Disability and Life Insurance
Competitive Pay
Flexible Schedules
Variety of Shift Options
Free Safety Shoes
Friendly Work Environment
On-site Cafeteria Company Nurse Credit Union and Gym
Free Coffee and Soda
Tuition Reimbursement
Employee Referral Program
Career Advancement Opportunities
Employee Discounts
EV Charging Stations
All qualified applicants will receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability.
Employment Type
Full-Time
