drjobs Senior Terminal Solution Lead

Senior Terminal Solution Lead

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Algeciras - Spain

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsible for ensuring customer outcomes are met in collaboration with the hub terminals (in scope). Key player in integrator strategy with a holistic understanding of roles & responsibilities of all actors involved in the port complex in delivering business outcomes.

We Offer

A dynamic and supportive environment that fosters growth and development. At Maersk you will have the chance to collaborate with a diverse team of professionals and make a significant impact in the industry.

Key responsibilities

Running The Business

Lead the customer and operational experience to the terminal assigned.
Connect our customers as per contractual delivery promise (Dp1/3 and 10) n conjunction with Ocean / Feeder fulfilment teams / Area CX & Delivery / GSP and Terminals.
Overall accountable for the port complex performance (terminal / towage / pilots / agents / etc.) and building relationship in driving value and optimizing cost to serve.
Lead execution planning (2-4 weeks) and design planning (3 months) with all teams to ensure customer outcomes & asset capabilities are secured.
Lead yard and gate strategy with Area and Fulfilment teams to ensure terminal fluidity and cargo velocity through the port complex is maintained.
Ensure asset turnaround and connections as per specs. Investigate root causes for deviations to plan and adopt measures to avoid recurrence.
In event of crisis (port disruption / strike and or vessel / cargo incident alongside) participates in relevant CMT and leads the coordination locally with various stakeholders (agents / authorities / etc.)

Improving The Business

Understand customer pain points / experience (delivery touchpoint) through the port complex and works with stakeholders (internal / external) in driving improvements.
Supports the Area Business Plan in finding growth opportunities in collaboration with the terminal partner.

Accountable for
Terminal Performance Dashboard (productivity / asset performance & customer outcomes)
Operational health of the port complex / customer and cost outcomes.

Key metrics

Key Customer Metrics (Hubs / GW)
Key Terminal Health Metrics
Terminal OPEX Behavioral and Unit cost
Asset Utilization

Key interpendencies

Internal stakeholders

Ocean / Feeder and Service Fulfilment
Procurement & Finance
Area CX/Product Management

External stakeholders

Terminal Management
Senior Government bodies / authorities
Pilots / Towage / Agents

What we are looking for

A minimum of 5-7 years of experience in the industry
Leading with customer empathy & driving results through others.
Strong stakeholder management skills.
Independent decision making in high pressure environment
Comfortable with digital and data
Lean practitioner

We look forward to receiving your application!

#LI-GAUG1

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .


Required Experience:

Senior IC

Employment Type

Full-Time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.