MultiVersity Housing Partners is looking for a Full Time Property Manager to join its growing team. This position will be based in Bloomington Indiana overseeing two off-campus student housing sites located within walking distance to each other.
Are you looking to join a dynamic team that is going to change the way that Property Acquisition and Management is performed in the Apartment and Student Housing industry Do you have an entrepreneurial spirit and passion for the industry If so we have an opportunity for you. We are seeking to add innovative and driven individuals that want to get involved and grow with us.
Essential Job Functions
- Tenant Experience
- Handle escalated customer complaints
- Organize and promote resident events
- Implement tenant retention programs
- Oversee the reputation management program
- Oversee the development of community and a sense of belonging
- Accurate Reporting
- Create monthly variance and executive summary reports for investor group
- Project quarterly income and expenses
- Code and input invoices
- Oversee the posting of rent
- Oversee daily bank deposits
- Oversee all collection procedures beginning with the filing of applicable summons; serve as a liaison for collection agency inquiries
- Oversee late notices and eviction notices procedures
- Oversee the compilation of weekly reports
- Oversee utilities overage chargebacks.
- Negotiate contracts
- Review vendor contracts
- Reduce expenses as applicable
- Leasing and Marketing
- Oversee:
- processing of credit and background checks in accordance with standard procedures
- processing of move-outs
- preparing renewal letters and lease renewal recap
- ensuring resident files are accurate and complete
- resident placement
- broadcast emails flyers and newsletters
- Maintain budgeted occupancy rate through marketing leasing and retention efforts
- Oversee the maintenance of data such as transfers subleases resident changes adjustments lease approval and sign-off
- Establish performance goals for on-site personnel and provide enthusiasm and support toward achievement
- Create employee leasing goals weekly
- Determine developmental criteria for staff members
- Monitor and analyze market and comparable properties
- Rent optimizer
- Create and implement leasing plan
- Create promotional plans
- Review and approve marketing materials
- Disbursement and application of Leasing Incentives
4) Physical Plant
- Ensure property inspection occurs daily
- Correct and/or ensure deficiencies are addressed
- Audit property for safety and appearance standards
- Oversee quarterly apartment inspections
- Ensure damages are charged-back to the resident
- Report to Regional Manager any safety issues or concerns
- Authorize expenditures
- Maintain files and licenses
- Help ensure compliance with code and regulations
- Ensure the Transition Manual is followed and executed
- Ensure transition is within budget
- Ensure transition is completed within the specified timeframe
- Ensure transition occurs with minimal parent/resident complaints
MINIMUM AND PREFERRED QUALIFICATIONS
-EDUCATION
Minimum:
High school diploma or equivalent
Preferred:
Bachelors degree in Business or related field
-EXPERIENCE
Minimum:
Three (3) years prior Property Manager experience to include basic Accounting experience.
Proven successes with lease-up activities
Preferred:
Three (3) to Five (5) years Property Manager experience and off campus student housing experience
SKILLS AND ABILITIES
Minimum:
- Proficient in MS Office Suite basic property management software programs and spreadsheet creation
- Ability to lead and motivate staff; Strong people management and delegation skills
- Data entry competencies
- Sales driven
- Ability to be persuasive
- Negotiation skills
- Marketing skills and an understanding of marketing techniques
- Excellent customer service skills and ability to resolve escalated customer concerns
- Ability to use diplomacy
- Ability to be persistent and collect funds
- Demonstrated financial skills (working with budgets projecting revenue accounts payable accounts receivable billing and understanding of reports (such as income statements)
- Math skills including working with decimals multiplication fractions and division
- Accounting skills and an understanding of debits and credits
- Detail oriented
- Analytical skills
- Focused energetic and enthusiastic; Ability to thrive in a fluid demanding and fast growth culture
- Ability to read general correspondence in the English language
- Strong verbal and written communication skills (as appropriate to the role) in the English language; Ability to communicate effectively with management co-workers and property management staff
- Excellent time management skills
- Ability to prioritize control and follow through on job responsibilities
- Ability to work under deadline pressure and meet multiple deadlines
- Strong organizational skills
- Ability to work with confidential information
- Understanding of Fair Housing
- Understanding of maintenance issues
- Understanding of compliance issues (i.e. building codes licenses etc.)
- Ability to respond to emergency situations
- Ability to build a community becoming involved in local organizations schools etc.
-LICENCES AND CERTIFICATIONS
Minimum:
Valid Drivers License
Preferred:
Valid state-specific Real Estate License CAM designation or CPM designation.
TRAVEL REQUIREMENTS
Occasional overnight travel
WORK ENVIRONMENT
The work is conducted in a temperature controlled office environment with moderate noise levels. However off site activities may be required.
This job description is not inclusive and may change with or without notice.
Computer and Software Skills
- Microsoft Office
- Excel skills
- Adobe
- Publisher
- Google Apps
- Industry software such as Appfolio
- Advanced Social Media Knowledge
Benefits:
Full Health Benefit Package with 401K (and employee match) available within 30 days Paid Time-Off Paid Birthday Paid Floating Holiday Maternity and Paternity Package Available and BONUS POTENTIAL!
MultiVersity Housing Partners offers very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement growth good health and connection with teammates and our communities.
EOE (MultiVersity Housing Partners is an Equal Opportunity Employer)