CKSA- Fleet Coordinator (Riyadh-Saudi Only)
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Salary Not Disclosed
1 Vacancy
Job Description
As a Fleet Coordinator you will supervise Managed Print Services (MPS) sites to assure compliance with signed agreements assist Client Service Supervisor to update customers files in addition to inventory management per site.
What we give
With Canon youll get the support and encouragement you need to grow from people who share your ambition. Well invest in your professional development to help you learn and progress in your role with us. Youll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.
Canon also has a strong commitment to sustainability encompassed by our Kyosei philosophy of living and working together for the common good focused on reducing our environmental impact and creating opportunities to make positive social contribution.
Responsible for monthly meter reading collection consolidation and submission of client sites.
Perform periodically MPS site visits to monitor service delivery and assure compliance with contract terms and service level agreements.
Conduct check on cleanness and general condition of all machines and surroundings during site visits.
Assist Projects team during projects implementations by performing change management activities and conducting end users trainings and go lives.
Monitor usage rates and consumption to have optimum replenishment level on timely basis.
Process consumables orders and maintain consumables stock and Inventory Report.
Fully understand the customer requirements to support them.
Monitor overall customer satisfaction.
Handle escalations if needed and further escalate if .
Log service calls with Canon Helpdesk if and follow up on any pending issues.
Provide pleasant courteous and professional customer handling relations.
Professional communications with customer.
Professional response in handling customers queries
Comply with all customers security rules and regulations
Keeping the professional appearance at all time.
*The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all.
What we ask
Engineering Degree or Diploma (electronics mechanicsand software) preferred
Relevant experience in the service industry
Experience in understanding and following health and safety guidelines
Good customer handling and communication skills. Able to take customer instruction.
Team player that focuses on optimizing the team output
Good commercial insight and business acumen
Awareness to represent Canon as a company always (behavior communicationand presentation / appearance)
You will need
Able to work on own initiative and in a team environment.
The ability to think outside the box for when solving problems innovative.
A high level of accuracy to provide relevant/timely information
The ability to get good results whilst working under pressure
Diplomacy and good communication skills
Required Experience:
IC
Employment Type
Full-Time
