Be the primary point of contact for customer requests representing one of the worlds most esteemed companies in the tobacco industry.
Utilize phone calls e-mails and chats in order to provide a seamless customer experience.
Respond to inquiries about products.
Resolve issues as they arise addressing customers concerns in a professional and timely manner.
Turn every customer into a happy customer!
What you will bring:
Fluency in Spanish
Very good use of English both in written and spoken language
Work experience as a customer support/customer care representative will be considered an asset
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive attitude
What we offer:
Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
Competitive monthly salary 2 extra salaries per year
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises providing a great working environment with relaxing break areas
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