ServiceNow Developer
ServiceNow Developer
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Job Description
Join our diverse and collaborative team as a ServiceNow Developer! We have multiple opportunities for talented individuals to contribute to exciting projects within our flat-structure organization. Youll thrive in our flexible progressive environment and become part of a strong experienced and supportive team offering broad exposure to challenging work.
Role Type: Contract opportunity with ongoing extensions.
Duties & Responsibilities:
- Work with other developers designers and architects to ensure the build meets business requirements and performance goals.
- Design implement and maintain the ServiceNow CMDB.
- Define and enforce CI (Configuration Item) class structures relationships and data integrity rules.
- Collaborate with ITSM ITOM and infrastructure teams to ensure CMDB supports business needs.
- Develop and maintain Discovery and Integration processes to populate and update CMDB data.
- Monitor CMDB health and perform regular audits to ensure data accuracy and completeness.
- Create and maintain documentation for CMDB processes standards and governance.
- Support Service Mapping and Event Management initiatives.
- Troubleshoot and resolve CMDB-related issues and incidents.
Requirements
- Proven experience with ServiceNow CMDB and Discovery.
- Strong understanding of ITIL processes especially Configuration Management.
- Experience with Service Mapping Event Management and integrations (e.g. SCCM vCenter).
- Proficiency in ServiceNow scripting (JavaScript Glide API).
- Familiarity with CMDB data models and normalization techniques.
- Excellent analytical and problem-solving skills.
- Strong communication and stakeholder management abilities.
Benefits
- Receive competitive pay employee referral bonus and flexible leave offerings
- Be a thought leader and advocate for the customer
- Opportunity to join a team who are highly engaged and supportive
- Join a progressive open-minded company with a flat org structure
Work rights:
Full Australian working rights are mandatory for consideration. Only shortlisted applicants will be contacted.
Proven experience with ServiceNow CMDB and Discovery. Strong understanding of ITIL processes, especially Configuration Management. Experience with Service Mapping, Event Management, and integrations (e.g., SCCM, vCenter). Proficiency in ServiceNow scripting (JavaScript, Glide API). Familiarity with CMDB data models and normalization techniques. Excellent analytical and problem-solving skills. Strong communication and stakeholder management abilities.
Employment Type
Full Time
