Client Service Associate
Client Service Associate
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Job Description
Job Description:
We are seeking a proactive and detail-oriented Client Service Associate to join our team in Dallas TX. The successful candidate will be the first point of contact for our clients ensuring a seamless and professional experience while supporting their needs and inquiries.
Responsibilities:
Serve as the primary liaison between clients and internal departments
Manage client accounts and ensure timely follow-up on inquiries and requests
Provide accurate information and resolve client concerns in a courteous manner
Prepare reports client communications and documentation
Maintain updated client records in company systems
Support the development of client service strategies and improvements
Collaborate with cross-functional teams to meet service objectives
Qualifications :
Qualifications:
Bachelors degree in Business Communications or a related field preferred
1 years of experience in client service administrative support or related roles
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Proficiency in Microsoft Office Suite and CRM tools
Ability to multitask and work independently in a fast-paced environment
Additional Information :
Benefits:
Competitive salary
Opportunities for professional growth and development
Comprehensive health dental and vision insurance
Paid time off and holidays
Supportive and collaborative work environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
