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1 Vacancy
Job Description:
We are seeking a motivated and professional Client Relationship Representative to join our team in New Orleans LA. In this role you will be the primary point of contact for our clients ensuring their needs are met and their expectations are exceeded. Your ability to communicate effectively manage relationships and provide outstanding service will be key to your success.
Responsibilities:
Serve as the main liaison between clients and internal teams
Understand client goals and align them with appropriate solutions
Develop and maintain strong long-term client relationships
Ensure timely and successful delivery of services according to client objectives
Resolve client issues and concerns promptly and professionally
Identify opportunities to grow accounts through upselling or cross-selling
Provide regular updates and performance reports to clients and leadership
Coordinate with various departments to fulfill client requirements
Qualifications :
Qualifications:
Bachelors degree in Business Communications Marketing or related field
Proven experience in customer relations account management or client services
Excellent verbal and written communication skills
Strong problem-solving and organizational skills
Ability to manage multiple client accounts and deadlines simultaneously
Professional demeanor with a client-focused approach
Proficiency in Microsoft Office and CRM software
Additional Information :
Benefits:
Competitive salary ($55000 $62000 annually)
Opportunities for professional growth and internal advancement
Collaborative and creative team environment
Paid time off and holidays
Health dental and vision insurance
Ongoing training and development opportunities
Remote Work :
No
Employment Type :
Full-time
Full-time