Collections Specialist
Collections Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a detail-oriented Collections Specialist to manage the companys accounts receivable and ensure timely collection of outstanding payments. This role involves communicating with clients to resolve billing issues reconciling account discrepancies and maintaining accurate records of all collection activities. The ideal candidate will have strong interpersonal skills a proactive approach to problem-solving and experience with AR systems and reporting. This position plays a key role in optimizing cash flow and supporting overall financial health.
Key Responsibilities:
- Proactively monitor and manage customer accounts to ensure timely collections and minimize aging balances
- Accurately apply incoming payments and reconcile customer accounts with precision
- Investigate and resolve billing discrepancies and misapplied payments swiftly and thoroughly
- Prepare and distribute invoices credit memos and account statements in line with financial cycles
- Collaborate cross-functionally with Project Management and other departments to resolve client billing/payment concerns
- Conduct aging analyses compile AR metrics and insightful reports for leadership decision-making
- Support monthly quarterly and annual AR-related close processes with reliable and timely reporting
- Maintain meticulous AR records and ensure compliance with internal controls and GAAP standards
- Respond to audit requests and provide clear accurate documentation for both internal and external reviews
- Continuously evaluate AR workflows and recommend process enhancements or automation opportunities
- Identify accounts with emerging credit risk and proactively implement mitigation strategies
- Recommend escalation actions (e.g. work stoppage issue legal final demand or send to third party collections) when necessary
- Contribute to audit readiness and compliance by delivering analysis and supporting documentation
- Maintain up-to-date customer master data including billing details contacts and credit terms
Qualifications :
- 24 years experience in Accounts Receivable Credit & Collections or Finance
- Strong risk evaluation capabilities
- Advanced proficiency in Microsoft Excel (pivot tables VLOOKUP formulas etc.)
- ERP-savvyconfident navigating financial systems (e.g. Deltek Vision/Vantage)
- Exceptional analytical mindset and natural problem-solver
- Clear confident communicatorboth written and verbalwith top-tier negotiation skills
- Proven collaborator able to navigate stakeholder interactions with professionalism and tact
- Customer-focused yet results-driven balancing service with collections rigor
- Detail-obsessed and highly organized able to juggle competing priorities under pressure
- Deadline-oriented with a strong sense of urgency and accountability
- Self-starter with a positive flexible attitude and the ability to work independently
Additional Information :
Job Type: Full-Time
Your information will be kept confidential according to EEO guidelines.
For more information please visit
SOCOTEC is an Equal Opportunity Employer.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
