Administrative Assistant III – Provider Relations Team

About the Role: In this Administrative Assistant III position you will support Wellmarks Vice President of Provider Relations & Engagement with complex calendar and inbox management meeting preparation/coordination (e.g. agendas minutes arrangements and executing on assignments) travel coordination for internal and external stakeholders drafting communications proofreading/editing presentations and materials assist with onboarding new team members and other projects as assigned. Youll work closely with Administrative Assistants within the division and across the company to deliver results collaboratively but youll also work independently when appropriate taking ownership and accountability for your daily work. Staying up to date on health care industry trends and news is essential to success in this position. Relationship building and developing and maintaining trust both internally and externally is key. 

About You: You love to plan the work and work the plan. Youre a structured and detailed organizer of information yet are flexible and shift quickly when plans change. You are strong in proactively making decisions improving processes anticipating needs and driving plans forward with minimal supervision. Youre skilled at managing complex calendars due to your keen problem-solving skills and resiliency - piecing together agendas and schedules is a puzzle that energizes you! You are tech savvy and love learning knew systems and applications to make work more efficient and successful. Youre motivated by the ability to provide a broad scope of administrative support to your leader and team in a dynamic corporate environment. 

This position will work a hybrid schedule of at least 3 days in a Wellmarks Des Moines office (Tues-Thurs) with 2 days remote option (Mon and Fri).  

Qualifications :

Required Qualifications - Must have:

• Associates Degree in Business Office Administration or related area or direct and equivalent work experience.
• 4 years of previous administrative assistant experience providing advanced support to multiple leaders and teams within an office environment.
• Strong Microsoft office product experience e.g. Outlook Teams Word PowerPoint Excel and Visio.
• Strong and effective written and verbal communications skills.
• Effective project support multi-tasking and organizational skills including time management and prioritization. Ability to succeed in a fast-paced office environment with multiple assignments and deadlines. Flexible and adaptable to change.
• Strong attention to detail with demonstrated accuracy.
• Ability to operate independently and make decisions by following procedures that may include ambiguity.
• High level of initiative effort and commitment to completing tasks efficiently while anticipating the needs of others.

Additional Information :

What you will do as an Administrative Assistant III:

a.  Customer Service Provide support to team members customers vendors stakeholders and employees through friendly professional timely and accurate response to their inquiries.  Where situations allow provide problem resolution research and  interpretation of departmental procedures and provide recommendations that proactively support customer satisfaction.

b.  Time Data Management - Accurately and effectively perform calendar management by resolving timing conflicts schedule meetings prioritize and manage multiple inquiries handle mail distribution and receipt.  Ensure all meeting materials are provided to participants and the necessary equipment is available.

c.  Budget - Participate in the budget process for multiple departments to ensure timely completion including but not limited to planning data entry account reconciliation and the timely handling of bills with internal and external customers/vendors.

d.  Reporting - Prepare and/or create error free moderately complex documents and materials in a timely manner for internal/external communications.  May maintain database(s) including the entry analysis and the gathering of information to produce reports.  Compile data from multiple sources and create sensible charts graphs and reports.  Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information.  This could include confidential documents such as business plans legal actions personnel information etc.

e. Administrative Support - Provide moderately complex administrative support to multiple departments including but not limited to submitting expense reports event planning catering requests coordination of travel arrangements ordering departmental supplies and assist with intra-department documentation and file management.

f.  Project Management  Coordinate and define department projects with emphasis in planning managing resources communication of recommendations and may be responsible for leading project implementation.

g.  Other job duties as assigned.

An Equal Opportunity Employer

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