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Reporting to the Executive Housekeeper the Housekeeping Supervisor is responsible for supervising the daily operations of the housekeeping department. Youll ensure rooms and public areas are immaculately clean manage linen and laundry logistics support staff development and uphold all health safety and environmental standards in accordance with our brand and service policies.
Responsibilities
Supervise room inspections staff schedules and daily housekeeping operations
Maintain inventory manage linen and laundry procedures efficiently
Liaise with Front Office and Maintenance to ensure timely room readiness
Respond to guest requests and handle VIP setups with urgency and care
Train mentor and induct new team members while promoting a positive work environment
Handle guest and staff issues professionally conducting morning briefs and team meetings
Support cost control by managing resources effectively and responsibly
Qualifications :
2 - 3 years supervisory experience in hotel housekeeping or accommodation services
Exceptional interpersonal and communication skills
Ability to work under pressure and manage multiple priorities
Ability to work collaboratively with a multicultural team
Understanding of hygiene safety protocols and manual handling procedures
Wage $31.52 per hour
Additional Information :
Why work for Novotel Queenstown
Staff meals provided while on shift
Uniforms washed and laundered daily.
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Work Your Way - Flexibility to ensure a work life balance!
Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
Accors refer-a-friend bonus
Accors Parental Leave Scheme
Access to our Employee Assistance Program
Place of Employment will be Novotel Queenstown Lakeside
Full Time 30 Hours
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Full-time