drjobs Assistant Manager - IRD - Pullman Chennai Anna Salai

Assistant Manager - IRD - Pullman Chennai Anna Salai

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

 Operations

  • Ensures guests are well looked after from the moment they arrive to the time they leave
  • Enquires whether guests are satisfied  with the IRD experience
  • Offers attentive service to guests adapting to any constraints
  • Establishes good relations with guests offering advice and fostering customer loyalty
  • Ensures guests are well looked after from the moment they arrive to the time they leave
  • Enquires whether guests are satisfied  with the IRD experience
  • Offers attentive service to guests adapting to any constraints
  • Establishes good relations with guests offering advice and fostering customer loyalty

Financial

  • Takes part in inventories and manages stocks under his/her responsibility
  • Increases revenue for the point of sale through additional sales techniques
  • Prepares and analyses financial reports/results and implements corrective actions as necessary
  • Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
  • Ensures strict adherence to Outlet Internal bill settlement policy as per the company/hotel guidelines.

Other Responsibilities

 

  • Maintain complete knowledge of all food & beverage services contents &preparation methods outlets and hotel services/features
  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all briefings meetings and trainings as assigned by management
  • Report for duty on time wearing clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the Management of the Hotel

Main Complexity/Critical issues in the Job

  • Managing multiple events with highest levels of proficiency.

Qualifications :

  • Degree in Hotel Management/ any other graduate
  • Additional certification(s) in Food & Beverage will be an advantage
  • Good reading writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Minimum 1 year of relevant experience in a similar capacity
  • Working knowledge of MS Excel Word & PowerPoint


Additional Information :

  • WHAT IS IN IT FOR YOU:
  • Come As You Are
  • Work With Purpose
  • Grow Learn and Enjoy
  • Explore Limitless Possibilities


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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