Operations
- Ensures guests are well looked after from the moment they arrive to the time they leave
- Enquires whether guests are satisfied with the IRD experience
- Offers attentive service to guests adapting to any constraints
- Establishes good relations with guests offering advice and fostering customer loyalty
- Ensures guests are well looked after from the moment they arrive to the time they leave
- Enquires whether guests are satisfied with the IRD experience
- Offers attentive service to guests adapting to any constraints
- Establishes good relations with guests offering advice and fostering customer loyalty
Financial
- Takes part in inventories and manages stocks under his/her responsibility
- Increases revenue for the point of sale through additional sales techniques
- Prepares and analyses financial reports/results and implements corrective actions as necessary
- Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
- Ensures strict adherence to Outlet Internal bill settlement policy as per the company/hotel guidelines.
Other Responsibilities
- Maintain complete knowledge of all food & beverage services contents &preparation methods outlets and hotel services/features
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
Main Complexity/Critical issues in the Job
- Managing multiple events with highest levels of proficiency.
Qualifications :
- Degree in Hotel Management/ any other graduate
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 1 year of relevant experience in a similar capacity
- Working knowledge of MS Excel Word & PowerPoint
Additional Information :
- WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow Learn and Enjoy
- Explore Limitless Possibilities
Remote Work :
No
Employment Type :
Full-time