Sr Staff Inbound Product Manager - Hardware Asset Management
Sr Staff Inbound Product Manager - Hardware Asset Management
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Job Description
What you get to do in this role:
- Owning the inbound product manager responsibilities including the vision and requirements for product features.
- Collaboration with design and engineering to define and refine requirements for achievement of customer value through product features.
- Lead product strategythatsets us up for success as welook to growto $10B inrevenue
- Communicateproductprioritiesand buildconsensus
- Assume leadership responsibilities as anaccountable owner who is committedto the outcome regardless of the role ororganizationalboundaries
- Work withmultipleteamstoguideprojectsthroughdevelopmentand bring high-quality products to life
- Integrate usability studies research and market analysis into product requirements to enhance user satisfaction
- Communicate complex problems into easily understood requirements and provide solutions
- Develop multi-modecommunications that convey a clear understanding of the needs of different audiences
- Lead the promoting of efforts across different groups of team members along with the ability to influence inside and outside of your team
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- User Stories Development (Expert): Ability to describe the why and the what behind the day-to-day work of development team members often expressed as persona need purpose. Understanding their role as the source of truth for what the team is delivering but also why is key to a smooth process.
- Customer Needs Analysis (Expert): A customer needs analysis is a structured methodical approach to understanding customers relationship with and perception of an organizations products or services and its brand.
- Data Driven Mindset (Expert): Displaying a mindset of making decisions based on data analysis instead of emotion and intuition. Possess a healthy skepticism and is not afraid to be proven wrong or fail; stays connected to details audits frequently and is skeptical when metrics and anecdotes differ.
- IT Infrastructure and Arch (Proficient): Knowledge of information technology components that are the foundation of an IT service; typically physical components but also various software and network components.
- Audit or implementation experience will be a plus.
- 5 years of softwareproductmanagement experience
- Strong prioritizationskillsandthediscipline to focus on highimpactactivities
- Experience defining andcapturingproductrequirementsandtransforming them intoaproduct roadmap
- Deep curiosity about customerneeds and a track record inbuilding customer relationshipsand delivering customer-centric solutions
- Experience driving solution development through big-picture solution development
- Ability to serve as a team lead and coach employees at lower levels
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
