Verification Officer - Mullingar
Verification Officer - Mullingar
Posted on :
10-07-2025
Employer Active
1 Vacancy
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Job Description
Reporting to the Regional Supervisor the successful candidate will be responsible for the following activities:
- Process driving licence applications within a defined timeframe and ensuring that the highest standards of customer services are achieved including compliance to Identity Validation Document Validation and NDLSFO Business Rules.
- To process applications within a defined timeframe ensuring the highest standards of customer service are achieved.
- Ensure the utmost due diligence is applied to all documents and image / signature captures uploaded to the NDLS Front Office Solution
- Ensure compliance with utilisation of the Front Office Solution and Dual Screen Technology
- Complete on-site and virtual training as required and ensure appropriate training records are completed and returned as directed by your supervisor.
- Ensure that all mandatory courses are completed in a timely manner as defined by your supervisor
- Ensure a full understanding of SOPs and procedures manual along with any additional support material issued during the life cycle of the Verification Officer role.
- Ensure any serious discrepancies security breaches or any breaches to data is reported immediately to the Regional Supervisor NDLSFO Helpdesk Operations Manager and Head of Security.
- Flexibility to travel to cover in NDLS Centres other than your base location
- Commitment to working Saturdays as part of a fair roster rotation of same
- At all times adopt a safe and professional behaviour by exercising due regard for the health and safety of yourself colleagues and members of the public in line with the Companys policies and procedures
- Ensure full compliance with the Companys Code of Integrity and act in accordance with SGS Irelands Equality & Diversity Policy.
This is not a definitive list and other duties may be added on an Ad hoc basis.
Qualifications :
Leaving Certificate and/or FETAC 5 skills certificate or greater
Additional Information :
Dynamic confident and motivated individual with a proven track record within the Service Delivery Sector
- Strong customer service focus and experience
- Fluency in both written and oral English excellent documentation skills required
- Use of a Car & a Full Clean Driving Licence
- Excellent communication skills vital for this role
- Accuracy and attention to detail is critical. Successful candidate should be pro-active have excellent organisational skills and attention to detail
- Ability to work under own initiative without regular supervision or as part of a team
- Initiative and excellent problem-solving skills in a fast-paced environment
- Effective interpersonal skills able to develop positive working relationships with people at all levels with SGS colleagues and external clients/customers
- Excellent PC Proficiency and knowledge of MS Office applications
Full training will be provided.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
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