Sr. Director â Head of Clients, Indonesia
Sr. Director â Head of Clients, Indonesia
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Job Description
What a Sr. Director Head of Clients Indonesia does at Visa:
As the Sr Director Head of Clients Indonesia at Visa you will be at the forefront of shaping and executing the countrys client engagement and growth strategy. This role will oversee the full spectrum of sales and business development across a diverse client portfolio.
Additionally you will lead a high-performing collaborative sales team that is passionate about empowering clients of all sizes to thrive with Visas innovative solutions. Your leadership will be instrumental in cultivating a culture of performance innovation and client-centricity while ensuring alignment with Visas long-term strategic priorities for Indonesia and the broader region across 3 key growth pillars:
- Core Consumer Payments: Drive initiatives to expand Visas credit and debit solutions enhance the adoption of digital payments and other seamless and secure payment solutions to drive market penetration
- Commercial & Money Movement Solutions - B2B & Corporate Payments: Deepen B2B spend penetration and provide businesses with efficient and reliable payment systems to streamline their operations and enhance their financial management. Such initiatives would include expanding the acceptance footprint for commercial cards and facilitating seamless money movement for our clients using Visa Direct
- Value-Added Services: Grow Visas portfolio of issuer-focused solutions and broaden the adoption of Cybersource Loyalty and Risk & Identity suites. Address specific client pain points with tailored VAS Sales Plays to enhance client relationships and drive revenue growth positioning Visa as a leading technology payment company in Indonesia
Specifically the Head of Clients will:
- Drive Market Growth: Lead client development strategies to expand Visas footprint increase PCE penetration grow seller volume and boost data processing revenues
- Strengthen Strategic Partnerships: Manage and deepen relationships with top-tier clientsissuers acquirers sellers fintechs and conglomerateswhile driving adoption of Visas full suite of solutions
- Execute with Strategic Precision: Translate Visas long-term vision into actionable market plans ensuring alignment with internal stakeholders and business priorities
- Mitigate Risk Unlock Opportunity: Develop robust account plans and structure commercial deals that balance growth with risk mitigation
- Foster a High-Performance Sales Culture: Lead coach and inspire a results-driven sales team to deliver strong client outcomes and business growth. Champion a customer-first mindset drive accountability and implement innovative go-to-market strategies to unlock new opportunities across both traditional and emerging segments
Why this is important to Visa
The Sr Director Head of Clients plays a critical role in shaping Visas long-term success in Indonesia. This role is central to accelerating revenue growth and strengthening Visas competitive position and leadership in the market. By spearheading high-impact initiatives and cultivating influential partnerships the Head of Clients directly influences Visas trajectory in one of Southeast Asias most dynamic markets.
This role offers a unique opportunity to lead a high-performing team and define the strategic direction for client relationships across diverse segments within the market. It also provides unparalleled exposure to regional collaboration innovation leadership and the opportunity to drive the implementation of transformative solutions that will shape the future of payments in Indonesia.
Qualifications :
What you will need:
- 15 years of progressive sales leadership experience with a strong track record of building and leading high-performing teams to deepen client relationships and drive revenue growth
- Proven success managing complex commercial partnerships ideally within payments financial services fintech or digital ecosystems
- Deep understanding of payment networks schemes and regulatory frameworks with the ability to navigate and influence within this landscape
- Strong market knowledge of Indonesias financial seller and digital ecosystems paired with a customer-obsessed growth-oriented mindset
- Strategic and analytical thinker who challenges the status quo drives innovation and inspires teams to exceed expectations
- Collaborative leader with the ability to align cross-functional teamsincluding product marketing and client successaround cohesive go-to-market strategies
- Exceptional executive presence and communication skills with the ability to represent Visas voice in fintech innovation and strategic partnerships
What will also help:
- Familiarity with the technical aspects of digital payment solutions to effectively engage with clients and internal stakeholders
- Understanding of Visas Gen AI initiatives and their application in digital payments to stay ahead of industry trends and client needs
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
