40%- General Office & Reception Duties
- Answer phones and respond to general inquiries
- Photocopy and scan documents as needed
- Sort and distribute incoming mail
- Greet and assist students faculty staff and visitors; provide directions and information
30%- Box Office Customer Service
- Sell tickets in person and over the phone
- Process payments and handle cash accurately
- Provide patrons with event information and resolve ticketing issues
20%- House Management
- Serve as house manager during Theatre & Dance productions
- Supervise and train volunteer ushers
- Assist professional staff with accessibility needs and ensure patron safety
10%- Other Duties as Assigned
- Support departmental activities and events as needed
DisclaimerThe University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Work Schedule10-20 hours per week. Some night and weekend hours.
Contact Information to ApplicantsJack Rischer
- Strong customer service skills as evidenced in application materials or from previous work experience.
- Strong verbal and written communication skills as evidenced on application materials.
- Interest/experience in theatre dance and/or other performing artsas evidenced on application materials.
- Retail or other sales experienceas evidenced on application materials.
- Federal Work Study eligible preferred.
Position OverviewThe ideal candidate will support the Department of Theatre & Dance by performing a variety of administrative and customer service tasks. Responsibilities include general office and reception duties ticket sales and serving as house manager during departmental productions. This role requires strong communication skills attention to detail and the ability to interact effectively with the public in a fast-paced creative environment.
In addition to the online application the following documents are required:
- Cover letter describing your qualifications for this position.
- Resume
To ensure consideration apply before the application review date July 21st 2025. A review of applications will continue until a qualified pool of applicants has been identified.
Position RequirementsDuring the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
Employment Conditions(1) Student employees are
not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.