Registration Rep - Emergency Department- Part Time - Austin
Registration Rep - Emergency Department- Part Time - Austin
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Job Description
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well as ED setting this can include both in person and phone/virtual registrations. This includes the verification of patient demographic information collection of insurance data the identification and/or creation of appropriate accounts assisting patients with self registration and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work units performance expectations.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Qualifications
Minimum Education: High School Diploma or GED required
Minimum Experience: 2 years of relevant experience required OR Bachelors degree required
Additional Requirements include:
Ability to read and communicate effectively
Basic computer/keyboarding skills intermediate mathematic competency
Good written and verbal communication skills
Knowledge of proper phone etiquette and phone handling skills
Position requires good communication skills. Prior desk appointment or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.
Employment Type
Part-Time
