Working Student IT Support (f/m/x) - Limited to 6 months

Berlin Brands Group (BBG) has been designing producing and selling products in the areas of kitchen appliances garden & living sports and consumer electronics since 2005 and is now one of Europes largest digital companies including around 550 employees around the love brands and products!

As a Working Student IT Support (f/m/x) youll be the go-to person for our teams daily IT challenges solving problems setting up devices managing user access and keeping our workplace running smoothly. Youll gain real-world experience in system administration endpoint management and user support all while learning from your teammates. Are you ready for your next chapter at BBG

This position is limited to 6 months as it is a parental leave replacement.

What you will do:

• Assist users with hardware and software issues (Laptop (Windows & Mac) PCs printers apps)
• Respond to support tickets or emails in a timely manner
• Assist with setting up new laptops desktops meetings rooms (Logitech devices) and mobile devices
• Install and configure operating systems and standard software
• Help troubleshoot basic connectivity issues (Wi-Fi VPN LAN)
• Maintain access rights under supervision (e.g. Active Directory)
• Configure and setup workplaces
• Configure switch and servers with the help of network team

What we are looking for:

Must-Haves:

• Enrolled in Information Technology Computer Science or related discipline at least until 15.02.
• Available to work on site in our Berlin office at least two working days (8 hours each) per week
• Familiarity with Windows environments incl. system updates
• Understanding of different types of cables (Network Audio & Video)
• Strong communication and interpersonal skills to assist end users in a friendly and patient manner
• Eagerness to gain hands-on experience and adapt to new technologies or environments
• Fluency in English

Nice-to-Haves:

• Familiarity with macOS environments
• Experience with user account setup and system configurations
• Exposure to ticketing systems remote desktop tools or asset management platforms
• German language skills

What we offer:

• Modern office in the heart of Berlin (Friedrichshain) with a view of the Spree
• Public transport ticket grant 30% discount on our products
• Active promotion of your development e.g. through continuous performance feedback language courses further training and mental health coaching by the Frstenberg Institute
• Daily fresh fruits and vegetables as well as drinks and various health offers e.g. physiotherapy and sport events
• Support by a team of highly skilled and dedicated colleagues who celebrate successes together at numerous company events

Who we are:

BBG creates builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brands including ourlargest and best-known brands Klarsteinauna andblumfeldt. Our passion for good products is reflected by over 5000 items we bring to our customers in 27 countries via the D2C (Direct-to-Consumer) model. Our headquarter is in Berlin however our employees work in a total of 6 locations around the globe in Europa USA and Asia.

We plan to grow even further and reinvest in world-class logistics and fulfilment innovative digital marketing e-commerce marketplace development and other sales channels. To fuel this growth we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of BBG.

JOIN THE GANG!