ServiceNow Developer

Company Overview
Development InfoStructure LLC.(Devis)is a leading provider of innovative software development management and consulting services specializing in cutting-edge technologies such as DevSecOps AI and Machine Learning. With over 30 years of experience as a small business we have established ourselves as a trusted partner for government agencies delivering tailored mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach coupled with our deep domain expertise and technical prowess enables us to forge enduring relationships and consistently deliver high-impact adaptive solutions that resonate with the unique needs of the public sector.

Our primary mission is to best serve the needs of our clients by solutioning with our stakeholder teams to ensure that the goals and objectives of our customers are proactively solutioned such that opportunities to invest our time in developing long-term solutions and assets are abundant and move our clients forward efficiently.

At Devis we are enthusiastic about our research our work and embracing an environment where all are supported in the mission while maintaining a healthy work-life balance.

Overview

We are seeking a ServiceNow Developer to support a ServiceNow-oriented solution. The ServiceNow Developer will assist in the technical solution and development/implementation of applications leveraging the modules and customization as necessary to ensure the required business outcomes are delivered. ServiceNow modules and a Custom App to migrate legacy applications to the ServiceNow platform. As a ServiceNow Developer the successful candidate will have demonstrated experience working with the analysis design engineering development and implementation of software projects within the custom ServiceNow enterprise application suite as well as have the ability to create implementation or integration approaches for applications and components.

This position requires an active security clearance and on-site performance (Monday through Friday) in Rosslyn VA.

Roles and Responsibilities

• Staying up to date on the latest processes and IT advancements to automate and modernize systems.
• Customize ServiceNow applications and facilitate roll-out of new applications and modules and configure Application UI and Workflow.
• Collaborate effectively with other ServiceNow administrators to develop solutions handle general updates configuration changes and requests.
• Collaborate with stakeholders to gather and document software requirements ensuring a clear understanding of tasks and assignments.
• Identify system deficiencies and recommend solutions.
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible.
• Ensure tool configuration consistency across development stage testing sandbox and production environments.
• Participate in ongoing production support and end-user support.
• Collaboration withServiceNowSystem Administration and key stakeholder teams to analyze and understand requirements then transforming the requirements into a valid solution.
• Will work closely with Scrum Masters business and IT teams to gather input to support ongoing business needs for ServiceNow configuration implementation and support.
• Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms including architecture languages best practices and methodologies in an Agile Scrum environment.
• Provide strong development and project on-track and on-task and collaborate on an ongoing project in both new development and enhancements between engineers developers analysts and other team members.
• Follow maintain and apply documentation best practice policies procedures and processes throughout ServiceNow development.
• Review and apply any additional UI/UX requirements from the internal team and align with ServiceNow development.
• Work closely with cross-functional teams to meet project deadlines and deliver software solutions that meet or exceed client expectations.
• Employ best practices for version control continuous integration and continuous delivery (CI/CD).
• Responsible for the development of the post-MVP Application including system configuration development unit testing and technical documentation.
• Additional responsibilities include code reviews and providing technical direction for other development resources.
• Experience includes previous development in JavaScript HTML or other similar languages.
• Proficient in multiple programming languages such as Java Python C or similar with a strong ability to write clean and maintainable code.
• Understanding of the software development life-cycle from sprint initiation to deployment and maintenance.
• Other duties as assigned.

Minimum Qualifications

• Ability to come on-site to the Rosslyn VA office.
• 7 years of overall IT experience.
• 3 years in a ServiceNow developer role to support Low-Code/No-Code Development.
• Good understanding of ServiceNows architecture data model and core concepts.
• Good understanding of ACLs.
• Communicates effectively with a wide variety of audiences at all organizational levels.
• Eliminates obstacles gets results and has a clear positive and direct impact on business performance.
• Good problem solver and out-of-the-box thinker.
• Experience performing ServiceNow analysis architecture and application development.
• Hands-on experience with ServiceNow components such as Change Management Service Catalog Incident Management Problem Management Release Management CMDB CSM Knowledge Management Self-Service Portal etc.
• Prior experience participating in the full Software Development Life Cycle (SDLC) including analysis design coding testing and promotion into production.
• Proficient in JavaScript HTML CSS XML.

Education / Certifications

• Bachelors Degree or equivalent years of experience.
• ServiceNow System Administration certifications (CSA).

Prefered Qualifications

• ITIL v3 Foundations certified.
• Advanced ITIL certifications.
• ServiceNow Scripting experience.

Clearance Requirements

• Ability to obtain and maintain a secret clearance.
• Pursuant to government contracts U.S. citizenship is required.

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individuals race color religion age gender sexual orientation veteran status national origin or disability.